Magic City Casino

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3.6 (8)
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8 reviews
 
38%
 
25%
 
13%
2 stars
 
0%
 
25%
Overall rating
 
3.6
Slots
 
3.6(8)
Table Games
 
3.6(7)
Customer Service
 
3.8(8)
Player's Club
 
3.6(8)
Gaming Atmosphere
 
3.8(8)
Amenities or Hotel
 
3.0(7)
Food & Drink
 
3.9(8)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
8 results - showing 1 - 5
1 2
Ordering
English only at the table.......not really
(Updated: April 21, 2012)
Overall rating
 
3.3
Slots
 
3.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
5.0
Live about a half hour from Magic City Casino, but have only gone 3 times. And one time was just for the buffet(which is amazing, you pay one price, get a wristband, and can eat all day/night). My wife didn't like the small selection of slot machines, and didn't see many people winning. But my main issue is that players and dealers speak Spanish during hands of poker. I understand that we are in Miami and 90% of the residents are Hispanic, but I felt at a huge disadvantage when players are talking to each other in a language I don't understand. Dealers sometimes say "English please", but the rule is not enforced, and other dealers actually speak in Spanish during the hand. I can't play poker like that, but will gladly go back just to eat.
A
Comments (1) | Was this review helpful? 6 3
magic city
Overall rating
 
3.7
Slots
 
4.0
Table Games
 
5.0
Customer Service
 
4.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
5.0
Great atmosphere enjoyed Thursday night for the live dog races. Same old crowd, but at least the food is good and there are some decent slots, but I'm more in to races and poker. The poker room is always full, they need to be 24 hours so intense poker players don't have to go to another place at 4:30 in the morning.
DG
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good job
(Updated: June 09, 2012)
Overall rating
 
4.6
Slots
 
5.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
3.0
Food & Drink
 
5.0
i have been there 6 time and never win ..but that does not stop me from enjoying myself..i love this place .never eat there i will try it out one day....one day i will leave a happy person..i have 7 grand kids .and i take care of them all..a lil win will mean alot to us .that way i try try try,that way i try to make things happen...i love to see my grands happy when i do thing for them....i will leave of now with keep up the good job...
SF
Comments (0) | Was this review helpful? 1 0
Beware of undesirables
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
As a customer of many years, it is sad to see the steady decline in customer service, but was is appalling is the lack of supervision that has allowed vulgar undesirables to create an unpleasant environment for decent and law abiding customers to have the peaceful enjoyment of the casino.
CS
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Miami's Casino - Magic City Casino
Overall rating
 
5.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Amazing customer service, with great atmosphere. And the place is clean! Lots of jackpots going off everywhere.
SK
Comments (0) | Was this review helpful? 2 3
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