They sent me an offer for freeplay. Went there to pick it up and they said I didn't have any because they decided I hadn't played enough and I didn't deserve it. First time I ever had a casino do a bait and switch in that manner. Be careful if you play there because they can do the same to you!

I played $300 on Wheel of Fortune at $1 per play and in 300 spins I won ZERO times. Not even a single win. They could have at least let me win a dollar spin or something. NEVER going back! 

Cheated out of high hand jackpot I was cheated out of a $500 high hand on a technicality on Dec 16, 9:30pm. I never mucked my hand. Dealer name: JJ Table: 5 I won a pot without showdown having quad 4's. I tell JJ to look at my hand. He puts the cards in the muck. I say, "No don't muck it. Look" He looks He goes to muck my hand. I say, "No, high hand" JJ announces "High hand" Cards are still in the muck WTF?! I get cheated out of the high hand. I used to be a semi-regular here. I don't know if I can play here anymore or recommend this place. I hope upper-management makes this right. 

We all have choices. I have stuck to Gulfstream for years and have given up going to other casinos. One determining factor is winnability. Another factor in choosing this casino was the rewards program. Both have deteriorated to an unacceptable level. The casino promises reward gifts and severely under estimates and under delivers. Trickery at best. they advertise and motivate players to come play for points and "while supplies last" means a few gifts. At over 9000 points in a month there were no 4000 point gifts and no 8000 point gifts had to settle for 2000. Next month over 5000 points early in nightnot 4000 point gifts but same low quality 2000 point gift. Don't be fooled don't trust heir ads. They only over promise and under deliver Move on find a better casino