Valley View Casino Resort

Review Detail

3.5 9
California 6277
Save your time & money
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0


The buffet is the best in the area , now onto the rest of my review. DON'T GO. It is crowded !! Buses from any and every city they can pull a bus up to.



You can't get near a slot machine at times because they have a weekly "more play" where they give away a few bucks of free play. It brings in the cheap and scum.It is not worth it.



They do have a nice new non-smoking area but it is also crowded. They have daily giveaways where you bring in a "coupon" for a drawing and wait in a HUGE line to turn it in (last time I did this I won $4 bucks) yes right, not worth it.



It used to be that Elite club members really got treated special, no more. they have made a HUGE percentage of the players elite so you no longer get the "front of the line" for the buffet nor anything worth waiting for.

C
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Comments

2 results - showing 1 - 2
Ordering
November 25, 2010
Non smoking casino is great. However all the restaurants are in the smoking casino. Would it kill them to put a snack and sandwich shop in the non smoking area? The hotel is now open. It is also non smoking. The machines are good and you can actually walk out with more than you came with. I only have one real issue with their rewards system. My wife and daughter play slots and get free play and all kinds of coupons and free buffet tickets. I however play poker machines and blackjack and get squat. When I ask about it they tell me that I do not play enough or do not put my card in the machine. I called in and talked to marketing and and after a lengthy conversation was told that The reason I get nothing is because I have the audacity to win, has nothing to do with the amount of play I do. I finally talked the person into a free buffet because both my wife and daughter had receive coupons for it. I did mention to him that it is 95 miles from my home to there and there are many closer casinos.
It is a nice clean casino and they have plenty of security guards so you feel safe there.
AS
Andy Sobien
June 22, 2015
Great mentality you have there, "the cheap and scum". Without you there, one less snob around.
M
Miguel
2 results - showing 1 - 2
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