I was part of a bus tour to this casino. It was one of the WORST trips I have ever experienced. Their system is convoluted, requiring anyone who participates to "JUMP THROUGH HOOPS" and us set up to fail. I was either ignored or totally dismissed when inquiring on how to redeem their free coupons issued as part of the tour bus to Tachi Casino. I was so DISGUSTED with their lackluster attitude I spent the rest of the trip in my hotel room watching T.V. I could have stayed home to do this - FOR FREE!!!