Review Detail

1.7 4
California 2910
Excited for a local casino
(Updated: June 04, 2012)
Overall rating
 
1.2
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
There is nothing like being a local, and being a part of the back woods community I am always very excited to see a local business pop-up, especially when it's a business which can help out my good friends on the rez. However, for some reason every time my neighbors and I make the trip to the Santa Ysabel Casino the staff always seems to have a negative attitude, and are more concerned with throwing around the stink eye and gossiping than providing customer service. Call me silly but if I'm losing money to a computer game I really only ask for a smile from the ladies behind the counters. Additionally the vibe from the security guards always seems to create a prisonesk atmosphere, and they seem to take pleasure out of harassing you after cashing out your winnings. On top of it, getting carded when buying a drink was made incredibly uncomfortable with the tatted up rent-a-cop breathing down my gf's neck. Sadly while I love to see local businesses succeed, unless things change I fear my friends and I will just have to make the drive to Barona.
P.S. Second chances are endless in my book, and I will be back soon hoping for the best.
WS
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