Potawatomi Hotel & Casino

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2.1 (69)
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23 reviews with 2 stars

69 reviews

 
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23 results - showing 1 - 5
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"Poor" environment
Overall rating 
 
1.8
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Given the fact that this Casino is located in the heart of the ghetto, the place is loaded with people loitering (sitting at machines, some actually sleeping). I am an Emerald card holder that have decided to never go back...their loss. Last Sunday I went there at 6:00 AM asked someone (3 people loitering together) very nicely "Are you playing this machine"? (I could clearly see that there were $0.00 on the display) She looked at me...then simply looked away. I asked again, same thing...WOW I mentioned this to one of the Casino workers (as I was instructed to do) and she did nothing about it....

They just lost a nice chunk of "income" from me. Stay away from this place, especially around "Welfare Weekend" when the "Ghetto Lurkers" are there in droves, loitering, trying to buy cigarettes and/or trying to "get $3.00 for bus fare"....I've heard that one waaaaay too many times :P

Take a little drive and avoid this dive....Just sayin' :)

B
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Your money becomes the casinos money
(Updated: December 28, 2017)
Overall rating 
 
2.0
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
2.0
My wife and I have been going to this casino three times a month for 10 years. We usually spend around $700 ever time we go and leave broke after about 3 hours later. The slot payouts have been getting worse year after year. We have a lot of experience here and let me tell you they have been getting worse consistently through out the years. We have vowed as a 2018 resolution not to spend our $1500-$2000 month there any longer. Believe me when I say it, this place has gotten really bad on payouts. Keep your money and play Wisconsin lottery scratch offs. You will be money ahead.
M
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Tight slots
(Updated: October 07, 2016)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Nice..but after you put like $500 in a $1 slot you think you would get something back for God's sake...I'm done with this place
R
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FORGOT TO ADD
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
I forgot to mention to atmosphere of this awful place. It is absolutely one of the smokiest casinos in the country, but to their credit they have 2 small non smoking areas. My question, tho, is why is it ILLEGAL to smoke in any public place in Wisconsin, except a casino? There a person can be 6" from my shoulder and be smoking their nasty, foul smelling, gagging cigarettes, or even worse...pipes or cigars. SHAME on the uncaring Indians for allowing such a health hazard. Do the greedy owners really think that people won't come to their casino if there is no smoking? What would the alternative be? Why are the law breaking people allowed to have their childish needs catered to? Maybe the casino could pass out nicotine flavored baby pacifiers for them to suck on. UGH

And then there is the so-called music which shakes the rafters at ear splitting volume, periodically interrupted by some jerk on a loudspeaker who tells us about some promotion. Why are we assaulted with so called music chosen by someone who thinks that a woman shrieking a high note over and over and over and over or a mono toned, mumbling, incomprehensible rapper constitutes talent? For one thing - look at the age of most people who are gambling...they are not interested in pop music. Please get rid of it, or at least turn it down. Frankly, I do think that employees at some point with have a valid case to sue the Pottawatomie for hearing loss. I don't know how they can work there every day.





AO
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Evidence they cheat
(Updated: October 02, 2016)
Overall rating 
 
1.8
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Well, this proves to me how crooked Potawatomie is, once and for all.  There is a slot that I normally love to play - "Heart of Antony."  It is always hard to get the bonus on this machine, but I always try it, even though I know my odds of getting a bonus or even a couple of good hits are not good.  

So, last week I was playing, and I thought I'd throw out one last large bet.  I played $2.00 a pull, something I NEVER have tried before.  I immediately got the bonus and was so excited to see how much I could win with a bet that large.  Just getting the 3 bonus symbols pays $10.00, and gives 15 free spins.

Know how much I made above and beyond the obligatory $10?  Zero, zip, bupkus, nada, niente.  FIFTEEN SPINS at $2.00 each and I did not get one hit.  Not one.  You cannot tell me that the chip has been manipulated so that any large bet will never give you a hit.  This place should be investigated and then closed down.   We in the Milwaukee area sure needed the competition that a casino in Kenosha would have provided.  
AO
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