I would not recommend Potawatomi Casino to anyone. I've visited a number of other casinos within a 400 mile radius of Potawatomi and was able to conclude that Potawatomi's slot machines pay out the least. (They have to pay for that newly constructed hotel somehow. It has now been reported that the hotel and casino is infested with bed bugs) Several of the black jack dealers that work there told me that they were speechless as to how the dealers there are able to get so many black jacks or 21's. They said that if it's some kind of magic trick, they weren't informed of how it's pulled off. They admitted that when they're playing on the other side of the table they don't experience such good hands. Although I don't recommend gambling your hard earned money, however, if you want to go to a casino and have some kind of expectation of coming out a winner I would recommend Horseshoe Casino in Hammond Indiana or Rivers in Chicago.

I go to Potawatomi slots once a month and have won nothing in the past 6 months. The machines are so so tight. Where do you think the money is coming from to built that BIG Hotel? Every time it is Miracle on Canal Street guess where the money goes to? You have to wait forever to have someone fix the slots. Sometime the machines should pay you but it does not, if a machines is paying out the POTAWATOMI people will take the buttons out or replaced them with one that is blank or nothing at all. More new slot machines but less pay outs. I lost so much money in the last 6 mos. it is better just putting the money away and can save more than any winnings from POTAWATOMI. Use your Fire Keeper card and you will never win anything. Once a slot machine flashed me that my card was blocked. Have to go to Customer Service to get it unlocked. Of course it did not work anyway do not trust the card. Get few points but use them as soon as possible because you may not have them later.

I been to this casino a lot of times. The slot is very tight and the bonus give you little or no return at all. The lady who is in charge of the crap table sat in the middle said,"I didn't put any bet down skip my turn to roll the dice." I ordered a drink and wait for so long and sometimes they never show up with your drink. Overall I think you should head down to Vegas to get the service you needed.