Potawatomi Hotel & Casino

Potawatomi Hotel & Casino

Hot
 
2.2 (74)
7864 0 1 0 0 0

User reviews

14 reviews with 3 stars
74 reviews
 
4%
 
8%
 
19%
 
35%
 
34%
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
14 results - showing 11 - 14
1 2 3
Ordering
Tight Slots
Overall rating
 
3.3
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0


Not enought penny slots. The low end slots have too many multiple lines.

Buffet is great. Been there many times. Always happy with the food service there and elsewhere. Dream Dance restaurant is rated one of the best in the state.





Employees are hit and miss in attitude and service.$10 and higher tables sit empty while $5 are full. Doesn't make sense to me.

BR
Comments (0) | Was this review helpful? 2 0
DISGUSTED
Overall rating
 
2.6
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0


It is a dirty shame that this is the closest casino to my home. I must say, the new expanded casino is beautiful and the food at the Sports Bar is fantastic (best eggs I've ever had!) And no more smoke smells when I get home. But that is where it stops!



Absolutely the worst paying machines I've played in years! You can sit there at a 25-cent machine, put in $20 and get spin after spin after spin with a blank on the first reel. This is, in my eyes, unacceptable.



Even in the swankiest place in Vegas,you can at least get a few decent hits for your $20. There are other spots in Wisconsin that are much better for your dollar...I'm giving this place up for good!



?

R
Comments (0) | Was this review helpful? 2 0
buffet review
Overall rating
 
2.6
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0


First of all this is my least favorite casino I have ever played in, in comparison with the other casinos located in both Wis and Mich. All machines have a very low payout, and most customers are very rude.



Secondly, I feel the layout of the main buffet is very poor. We have been there for the Sat. night Steak and Crab Leg buffet on a number of occasions, both at the old location, and about 4 times at the new remodeled location. A baked potato bar was not available until just our last visit the end of Oct. Likewise, the fresh salad election is very limited, with only a ceasar's salad available and a small cup of a prepared fresh salad. Not able to make up your own salad with all the various trimmings.



The congestion and layout of the food centers is horrible. There are several areas for Italian, Mediteranean, and Asian that you can walk up to with little problem as not a lot of people go to them.



However, the American center has all of the other selections-- steak, ribs, crab legs, shrimp, shrimp sauce, potatoes, etc. You can not go up and pick up one or two items like you were able to do in the old layout, but instead must stand in lines of a min of 30 -45 min to obtain anything.



Last time we were there several people started a line at the opposite end as they only wanted crab legs and a fight nearly broke out, resulting in a number of? security people being called to restore order. The previous arrangement of having two areas for crab legs, a separate island for baked potatos, etc, and another areas for meats, mashed potatoes, gravies, etc. worked out much better.



In some cases I believe they are trying to imitate the Vegas layouts, but do not have sufficient areas or personnel to handle the people. There is no reason why a person needs to stand in line for one or two items and have to wait more than possibly 5 minutes.



I will say however that we have eaten in the sports bar lounge and the food and service there has been excellent on every occasion.



?

JA
Comments (0) | Was this review helpful? 2 0
CAUTION
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
IF YOU WIN A JACKPOT OVER $1199 YOU MUST SHOW YOUR SOCIAL SECURITY CARD OR THEY WILL TAKE OUT 28% IN FEDERAL TAXES. THEY WILL NOT ACCEPT YOUR SSSN WITHOUT THE ACTUAL CARD.
G
1 reviews
Comments (0) | Was this review helpful? 4 2
14 results - showing 11 - 14
1 2 3
Go to Top