Potawatomi Hotel & Casino

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2.2 (74)
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25 reviews with 1 stars
74 reviews
 
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35%
 
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Devil's Den on Canal Street...
(Updated: October 31, 2014)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
I would not recommend Potawatomi Casino to anyone. I've visited a number of other casinos within a 400 mile radius of Potawatomi and was able to conclude that Potawatomi's slot machines pay out the least. (They have to pay for that newly constructed hotel somehow. It has now been reported that the hotel and casino is infested with bed bugs) Several of the black jack dealers that work there told me that they were speechless as to how the dealers there are able to get so many black jacks or 21's. They said that if it's some kind of magic trick, they weren't informed of how it's pulled off. They admitted that when they're playing on the other side of the table they don't experience such good hands. Although I don't recommend gambling your hard earned money, however, if you want to go to a casino and have some kind of expectation of coming out a winner I would recommend Horseshoe Casino in Hammond Indiana or Rivers in Chicago.
M
Comments (1) | Was this review helpful? 8 2
A RAW DEAL: Slot Payoffs Revealed 87.7%
(Updated: December 06, 2013)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
A Milwaukee woman was recently charged with embezzling $1 million from her employer to feed a slot machine habit at Potawotomi.

The criminal complaint, citing Potawotomi records, said over a period of several years, she ran $3,914,184 through the slot machines and had a net loss of $483,327.

According to my math, based on those numbers, Potawotomi's slots paid back 87.7 % cent.


Compare that to the actual paybacks of non-Indian casinos as reported in CASINO PLAYER magazine - 93 to 95% for $1 slots.

BW
Comments (1) | Was this review helpful? 11 1
Pure greed - stay away
(Updated: October 07, 2013)
Overall rating
 
1.3
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Big expensive buffet with lots of junk food. Tries to be a Vegas casino and fails. We lived in Vegas for 5 years and have lived in Milwaukee for 13. We go to Illinois or Iowa to gamble. Potowatomi is smoke-filled and crowded. With no competition for 100 miles this casino offers poor payouts and expensive entertainment. Always packed, loud and smoke-filled. If you like lung cancer - gamble here. Lots of rude foul-mouthed old retired public employees here. They expect to be treated like royalty and will tie up multiple machines at one time. We gladly drive 2 hours south or west to smaller casinos and get far better service, food and payouts/comps. Potowatomi is spending $100,000s to keep a casino out of Kenosha. There is a big reason for that.
KP
Comments (0) | Was this review helpful? 12 4
Potawatomi Casino (known as the "Devil's Den.")
(Updated: September 22, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Potawatomi, in my opinion has the worst odds of winning out of all the casinos I've been to.
M
Comments (0) | Was this review helpful? 13 4
really no good
(Updated: April 23, 2012)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Don't waste your time or money. This used to be a decent casino, years ago when they were smaller, now they are just bad at slots. On one machine a penny, I was paying 1.00 per spin 20 lines, I got the bonus and 50 free spins and netted 3.41. On another 50 dragons 50 lines , 2cent 125 coins per spin 15.00 after bonus was done. The workers stand around talking when guests are seeking help, one man next to me waited 45 minutes for them to put new paper in his machine so he could cash out, this ws on a Thursday morning at 2:27 am!
D
Comments (0) | Was this review helpful? 17 3
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