Potawatomi Hotel & Casino
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74 reviews
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slots don't seem to pay
(Updated: March 17, 2012)
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
You're wasting time and money coming to this place, their machines are so tight.
D
david
Poto rat hole
(Updated: August 27, 2016)
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
What a joke in terms of ROULETTE dealers. Most (not all) are rude as all heck. They act as if they are doing you some sort of a favor by letting you play there (lol). I dont mind the payout because I know about it ahead of time, so thats on me. However, the dealers are very rude, often swearing at the players and when I tell management about it...oh well is the answer.
Pit and floor/management is a joke. Dont even bother complaining, nothing will change. They know you cant go down the road to the other casino (there isn't one) so they have you by the balls. I'm sure the champagne bottles were poppin when the Kenosha casino plan was declined. They treat you like crap at Potowatomi because....they can.
The food is terrible, tight slots, too smokey, bad customer service etc. etc. etc. etc. etc. etc. etc. etc.
Go to Elgin, Ill. instead, on the Fox River. A very nice casino boat experience, much better than Poto rat hole.
Signed,
Kenneth D. Johnson (age 47, Caucasian)...I dont hide, let them read this. What do I lose/care?
Pit and floor/management is a joke. Dont even bother complaining, nothing will change. They know you cant go down the road to the other casino (there isn't one) so they have you by the balls. I'm sure the champagne bottles were poppin when the Kenosha casino plan was declined. They treat you like crap at Potowatomi because....they can.
The food is terrible, tight slots, too smokey, bad customer service etc. etc. etc. etc. etc. etc. etc. etc.
Go to Elgin, Ill. instead, on the Fox River. A very nice casino boat experience, much better than Poto rat hole.
Signed,
Kenneth D. Johnson (age 47, Caucasian)...I dont hide, let them read this. What do I lose/care?
KJ
Ken Johnson
enjoyment verses just being takin
(Updated: June 15, 2015)
Overall rating
1.8
Slots
1.0
Table Games
N/A
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
N/A
Food & Drink
5.0
I have been going to Pottawatomie hotel casino for the last 15 years and it is only lately that I have realized that their machines are not consistent with allowing you to win or get a feature on the slots it makes you wonder if they rigged the machines and it would be sad if that was the case no one likes to go to a casino and just continue to lose lose lose and never win
JH
Jeffrey Hill
Travellers BEWARE!!
Overall rating
1.3
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
3.0
Food & Drink
1.0
Well I've never once left here with more than i came in with. Take a look at their site no big winners here. That's not what I'm writing this review for, the reason I'm writing it is to warn people to avoid this place at all costs!! the one good review of this overly decorated money sponge of a casino has is more than likely by an employee. Steer clear you're better off buying a scratch off than going here.
I live within driving distance but i can tell you that Dejope or Ho Chunk has given me better payouts so if you're visiting the area the extra drive out of the way to either of those would be more worth it. I will never go back after the experience i had last night.
The guy sitting next to my girlfriend stole $20.00 out of the front pocket of her hoodie and when we went to security they said that "it was only $20.00? live and learn." I couldn't believe that they said that. They told us if it were more than $20.00 they might be able to help us. I'm sure the same wouldn't be true if i took a chip that fell on the floor and picked it up!? Unbelievable. Vegas this is definitely not. They are 1000X more helpful and curteous there. At a $20.00 expense to my girlfriend, heed this warning and avoid this casino at all costs!!
I live within driving distance but i can tell you that Dejope or Ho Chunk has given me better payouts so if you're visiting the area the extra drive out of the way to either of those would be more worth it. I will never go back after the experience i had last night.
The guy sitting next to my girlfriend stole $20.00 out of the front pocket of her hoodie and when we went to security they said that "it was only $20.00? live and learn." I couldn't believe that they said that. They told us if it were more than $20.00 they might be able to help us. I'm sure the same wouldn't be true if i took a chip that fell on the floor and picked it up!? Unbelievable. Vegas this is definitely not. They are 1000X more helpful and curteous there. At a $20.00 expense to my girlfriend, heed this warning and avoid this casino at all costs!!
KK
Karl Katzer
You'll Wish You Hadn't If You Do !!?
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
N/A
Food & Drink
1.0
The Place Is A Total Rip Off !, They Return Next To Nothing In Payouts For Slot Players !, Most Casino & States Have a % Of Return For Players But Not This Place !, If You Want To Go Home Broke Each & Every Visit Just Go Right Ahead & Come Here !?
JS
Josh Steward