Potawatomi Hotel & Casino

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We won't go back here...
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
05/20/07

Overall: Atmosphere Value



First, let me say that my review is based on dozens and dozens of visits to Potawatomi over the years. I will, however, never go there again. Responding on the basis of slot machines only, Potawatomi casino is the smokiest and worst paying casino I've ever been in, with the exception of Aztar, Carruthers, Mo.



They have many older nickel video slots and quarter and dollar reel slots. No pennies or two centers. There are banks and banks of slots that sit unplayed because the payout percentage is so low.



There are far too many machines that have 30 or 40 or even 100 lines. I have run through 20 or 30 dollars without ever getting a hit of more than I bet, much less a bonus. Of course, Indian casinos are not required to publish the payouts their machines are set at, but I would venture to guess that Potawatomi orders the absolute lowest payback the slot machine company makes.



When I go, during the week, there are always people just lounging idly on the stools because they have long ago run out of money, and they are probably just waiting for the bus to take them out of the casino.



The people working in the cages are usually blabbing a mile a minute to each other, and you often have to tell them twice what denomination bills you want in change. They are too busy blabbing to pay attention. They act as if you are an interruption to their social lives.



And the worst thing? The Potawatomi are doing their absolute best to block the construction of a casino in Kenosha. Because they know that if it opened, multitudes of their captive patrons would vacate the premises, never to return.



If I were running this casino, I wouldn't be able to sleep nights knowing how much I have bilked the people of Milwaukee.



OK, I can recommend one and only one thing about this place, and that is the sports bar (which is separately owned and operated) The food is wonderful. Try the reuben sandwich. And you might consider splitting the sandwiches. They are enormous.
D
1 reviews
Comments (0) | Was this review helpful to you? 23 2
...Kiss Your Cash Goodby...
Overall rating 
 
1.7
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
4.0
...Waste of time and money. Slots are so tight they should be screaming. Used to be a great place to spend money and have fun, with a decent chance of winning something worthwhile. Now you can play a machine until your money runs out with very few wins, and if you get one it's always a lower value payout.

It's quite possible to stand around and watch people playing and not winning anything at all for multiple spins. Sheer greed seems to be behind it, and it has grown obvious to many of its former patrons.

Recently, at a restaurant that I frequent, the subject matter at my table turned to Potawatomi casino. Suddenly the restaurant owner and people at the surrounding tables suddenly chipped in with their own personal stories.

The casino should be investigated, I think some law is being broken on a federal level, but so far for whatever reason, the city and state haven't done anything. Forget it, save your money.
KM
Comments (1) | Was this review helpful to you? 15 0
Money going toward new hotel....Payouts terrible
(Updated: February 15, 2012)
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
You can go to this casino with 500.00 and play on a 2 cent slot machine (minimum bid) and walk out with nothing in 2 hours. The payouts are terrible and they've done something to the slots to set minimum bid on most machines to 50 cents a spin. Bonus spins are few and in between, one bonus spin per 50.00, and then a 5 dollar payout after putting 50.00 in. I'm hoping for a new Casino in Kenosha but Potawatomi is fighting that tooth and nail. Bingo is just as bad, you can play five days a week at 50.00 a day and go 6 months to a year without winning. Summed up you can spend 6,000 in six months at breakfast bingo to win 200.00. If you play for the love of the game it's worth it, if you play to win I wouldn't recommend Bingo at Potawatomi. They have a handful of old guys that win on a daily basis which makes you question the legitimacy of the whole Casino. After spending thousands you can ask for a comp and if you're lucky they will give you 10 to 50 dollars that you can use in their gift shop on junk, the food court on terrible food, or the restaurant with poor service. The comp is a guessing game......... can I get 10 dollars, what about 20, OK 30, instead of the casino telling you what is available. Biggest regret is every going there 3 years ago.
JD
Comments (0) | Was this review helpful to you? 17 3
really no good
(Updated: April 23, 2012)
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Don't waste your time or money. This used to be a decent casino, years ago when they were smaller, now they are just bad at slots. On one machine a penny, I was paying 1.00 per spin 20 lines, I got the bonus and 50 free spins and netted 3.41. On another 50 dragons 50 lines , 2cent 125 coins per spin 15.00 after bonus was done. The workers stand around talking when guests are seeking help, one man next to me waited 45 minutes for them to put new paper in his machine so he could cash out, this ws on a Thursday morning at 2:27 am!
D
Comments (0) | Was this review helpful to you? 17 3
Not our favorite
(Updated: June 05, 2012)
Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
We live an hour from Potawatomi Bingo Casino and have been there 2-3 times since it opened. The low denomination slot machines are limited in quantity and we sure didn't win. We find the atmosphere dark, dirty, and congested...very difficult to get on a machine of your choosing. We ate at the buffet once; never again.
G
Comments (0) | Was this review helpful to you? 14 1
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