Saturday March 25, 2017, My husband and I were at casino when they had several power surges. Many of the slot machines went in to handpay mode and were locked up. My husband waited for 1 &1/2 hours to get paid and I waited for 3 & 1/2 hours for my payout. They didn't have very many people working the floor and not many service reps with drinks either. I do have to say that the employees that were doing the payouts were very apologetic and doing the best they could. They should have been quicker to make announcement and keep customers updated on what was happening. Maybe this will be a learning experience for the management.
Here is the complete break down from this weekend.....
[[Slots]]
Huge variety of slots, it's all random winning, purely luck based and we were in a 7 couples group and a few one on 1cent and a few on 25cent.
$400 & $275 & $100 won on pennies BUT players were big spenders
$100 won off 25cent machine starting with $20
NOTE.......... I HAD A STOMACH FLU SATURDAY AND DIDN'T GAMBLE MUCH BUT PLAYED $120 OVER A 7 MACHINE PERIOD......... I WAS $50 DOWN BY THE 6TH MACHINE THEN PLAYED A 25CENT MULTI REEL ONE AND THAT'S WHERE I WON MY $100 FROM.
TIP..........( 25cent machines seem to have a better payout ratio for the average gambler)
[[Table Games]]
The $275 winners listed above won a good part of that on blackjack betting normal bets
Dealer was quick, decent and no complaints to note
[[Customer Service]]
Only had two expirences to talk about. The first was the custodian cleaning the restroom. He was mopping the floor and no other stalls open. I asked is it ok if I use this one, very kindly said sure. Also, as noted above I had a stomach flu all day Saturday and wanted something other than soda from the free machines. I went up the a main bar and asked if I could get a lemonade. The lady waiter said sure, and got me one for free.
[[Players Club]]
N / A Didn't use nor anyone I know of in our parties use it
[[Gaming Atmosphere]]
Great expirence from the main enterance to the building design to the large selection of slots, table games etc... This is by far my person most favorite casino
[[Amenities or Hotel]]
We stayed at the Motel 6 less than 4 miles away from Ho - Chuck Casino and the room with tax was under $50 / night. Very good price with no problems to mention. I have stayed in the Ho -Chuck rooms a few times and they are very nice, but a bit pricy for just wanting to stay a night.
[[Food & Drink]]
Stand Rock Cafe is a MUST! Again, I had a stomach flu and didn't eat but the night we were there they had all you can eat, seafood, prime rib, crab legs for $21.99. I asked the group I was with how they liked the food, quality, and customer service and they all said 5 stars.
Disclaimer......
I don't work for this casino, know anyone that works here or have a ties to the success of this casion. The above descriptions was from an independent person [myself] and a person that likes this casino and will be back again for the second return and part of another annual stop for Memorial weekend. Hopefully I can break even, win $100 again [maybe by luck] or leave a bit behind while playing anything I want to.
I HOPE THIS HELPS CLEAR UP ANY CONFUSION FROM ANY OTHER PEOPLE THAT ARE SO NICE THAT POST THINGS ON HERE. I'M A COMMON SENSE PERSON AND GIVE ANYTHING OR ANYONE A FAIR HONEST CHANCE.
I like it here, because it is located near to the Wisconsin Dells. I think the Dells is a lovely place to visit, and with Ho Chunk, it makes it more exciting.
