Never in my life have been treated so poorly by an establishment. I made the mistake of inviting family and friends out for a night of entertainment at the Ho Chunk casino. We were all mocked by the staff over and over again. One of the members of my group asked if they would stop harassing us and the security guard responded this is a sovern nation, what are you going to do about it. We eventually left in complete shock. Ive been there a few times prior and did experience a total lack of customer service but nothing like this. It's truly disappointing to know that these individuals are going to continue to get a way we their disgusting behaviors.
Went to your casino in Wittenberg today .....what a disappointment Where is your non......non smoking room in casino...the room with the sign Keep door open.....and several machines had lights flashing...come on give me a break So disappointed and allergy’s tell me don’t enter that place unless You want a servere headaches....man /women.. *********....where is the management.....*********** The food was trash was not worth the soggy salty bread it was put on The others I was with said the Chile was all beans....the other person Said the 20 minutes for the burned pizza tasted believe me terrible The machines all tight..unbelievable
The slot machines are very tight. You are broke within a few hours and if you should get a bonus the payout is small even if you play max. If you stay overnite have a lot of cash you will need it to play. Need more help took a 1/2 hour just to get 2 beers. Manager came out to help and washed glasses instead of waiting on customers. Rooms were not ready when we checked in at 4PM. Food was good main restaurant too small always have waiting list. Definitely no winners the weekend we were there. We will not becoming back.
I've been to this casino for 3 years, i lost every time i go. ..they first opened in 2008. my first time there was 2009, i did win big, three times won 1,200..after fall 2009, i won only a couple hundred here and there, then in 2010, i won nothing at all. maybe they gave out so much when they were new just to get you going back?. after awhile, they have lousy slot machines..no fun slot machine like other places..i will never go back to this casino ever again..i went there every week and the most people win is $2,000 and under but not every wk winnings, once in a while..seems like there is one security guard, who each time i go would always ask for my ID since i was over 30 yrs old, but for others, she doesn't ask for their id..because i'm asian?.. the last time i went there, here she is at the door asking for my id, i asked her, do i look like i'm underage? she answered me "Yes, You do look like you're underage." but i believe she is just being racist..bcuz i'm 35..people can tell ages by just looking at the person..