We go to visit my brother at least once a month and this casino is very close - about a 20 minute drive. We were so happy because they have table games and it just gives us an excuse to get away for a few hours. It's just that we have been coming to Wheeling every month for over 2 years and we have never come home a winner. I mean never in two years!
We switch from tables to slots, video poker, even the track now and then. We kept going back because we just couldn't believe our luck is that bad - next time we have to win! But, enough is enough.
We are both fed up with this place. It's not like we're bad gamblers! We've won at other casinos. I won big at Presque Isle a couple months ago and my husband won big several times in the last two years. But not at this joint. Their comps are not enough to make us feel better about it either.
Someone else commented that you never win on their free slot money and that is TRUE. You might as well not even use it. I'm sorry because Wheeling is so convenient for us when we travel, but next time we'll go to The Meadows.
Save your money if you plan on visiting Wheeling.....I read the reviews, especially about calling the same names every week and this person is correct. My husband and I thought we were hearing things when we kept hearing same names called each Saturday! What a farce. Thousands of people go through this place and they manage to pick the same names each week?
Slots have become sooo tight that it is just plain work if you want to keep playing. When bus people go home for the day, the slots magically become a little looser for a few hours, but not much. Their free slot play is a farce also. They might as well keep the money. You cannot win anything playing with free slot play.
Wheeling used to be our favorite place to go to have a good time and once in a while win a small jackpot. After 14 years of trying, we give up. Such a shame:(They could have had it all but became greedy). Our friends have already stopped going down to Wheeling, but we stuck with it. We had to learn the hard way!!!
Food is good, but if you get one nasty employee who has had a fight with their spouse or worked too many hours etc., your dinner will be ruined too. Who feels like playing after all that boo hooing?
Try eating in the Cove? Well, if you do, plan on cleaning your own table before placing your food down and they are not even busy!!!
We usually liked to go and rewind from all week working. Not anymore, I have a list as long as my arm with the nasty stuff done to us.
Their answer to the reviews are we strive to do better????? This has been the same answer received for 2 years!!!
From now on, we will stay in Pa and also save our money to take one nice long trip to AC.
What a shame!! You blew it Wheeling with your management!!!!
Four of us, ages late 70's and an 88 yr. old, traveled by bus from Columbus, Oh to Wheeling with the idea of a fun time away from home. We have been there many times before. We were greeted by the Wheeling Casino greeter on the bus advising us that we would receive a $5.00 food coupon, (Buffet $5.95 for Monday) and that $20.00 (usually $15.00 given in cash) would be credited to our Player's card and we would need a PIN #, which we gave @ the Player's Card window. We were given an instruction card to use at the slot machines. No info given as to where we put in the PIN #, however I finally found it and then could not get it to work, so an employee came to help and then $20.00 was entered to be used in place of my cash.
Found out that you could not cash out and move to another machine if you were not having any luck. Any winnings could be cashed out but not the money that Wheeling gave you. All of the people in my party had to be helped in entering the PIN # and the amount of money to use in the machine. One lady forgot to use $10.00 and so that was lost as it cannot be carried to another day just like the coupons that come in the brochures. The buffet line was so long that we were over an hour and half getting into the buffet.
The food in the buffet is not what it used to be. The best buffet I have ever had has been @ the Argosy (now the Hollywood). Food good and lots of choices. The wait in the Player's card line was over a half hour. All of these changes took all of the enjoyment out of our day "away". Will we go back, that is debatable. Slots do not pay well, a few credits help to keep you playing, very few and far between. Ohio government officials wake up and get some casinos in OHIO. You need our money and we will find some place to gamble.