Mardi Gras West Virginia Casino Resort

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2.0 (39)
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39 reviews
 
5%
 
5%
 
15%
 
28%
 
46%
Overall rating
 
2.0
Slots
 
1.5(39)
Table Games
 
2.0(39)
Customer Service
 
2.0(39)
Player's Club
 
2.0(39)
Gaming Atmosphere
 
2.1(39)
Amenities or Hotel
 
1.9(39)
Food & Drink
 
2.2(39)
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39 results - showing 36 - 39
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Ordering
Not Great, But Not Awful!
Overall rating
 
2.9
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
4.0
Player's Club
 
2.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0


I have made the 3 hour drive twice to try my luck at the table games and live poker. First trip I won on tables and lost on Poker. Next trip it was the opposite. Both trips were losers, but I did enjoy the visit and chalk the losses up to being too eager to play, not having been in a casino for quite awhile.



I'm not a slot player so I really cannot comment. The BJ tables have a lousy 6-5 payout on double deck, but they do have 3-2 with the shoes. I go midweek and they usually only have one Craps table open so it can be hard to get a spot, especially on a hot table. Roulette was fun and I actually played longer then I thought I would and came out a winner.



Live poker is always fun and plenty of offerings. On my last trip I had just changed tables from 1-2 limit to no limit when they hit the bad beat jackpot which was over $99,000. A couple hours later they hit the jackpot on the Omaha table. I think the? bad beat jackpots is one of the reasons the poker room stays busy.



The food is not bad and prices at the cafe aren't bad. The restaurant prices seem high for what it is, but I haven't eaten there so cannot really comment. They do have specials on different nights which seem good.



Now for the number one negative in my opinion about this casino: WHO EVER HEARD OF HAVING TO PAY FOR DRINKS WHILE GAMBLING IN A CASINO!!!???? It's just crazy! The waitresses are very nice and never leave you waiting for a drink, but it just irks me to be sitting there losing hundreds and have to fork out $1.50 for a bottled water, or $5 for a mixed drink!



Overall, I will be back, probably on a monthly basis.



?

D
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Not the best experience
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0


Had not been to a casino in a few years, and this was a first visit for us. The slot machines are very tight, with none found that would just allow you to have a good time and spend your money.



Example, in Shreveport, La., you could play for up to 10 hrs on one machine without losing your backside. To me that was worth my money. Not this place. Would like to know who gets the 80% to 95% on the payouts.



The table games were a little friendlier, depending on your dealer. The customer service was welcoming except for one lady that I asked a question, and she about snapped my head off, and there were no other customers around, so it wasn't like she was busy.



So if you visit, make sure you know someone to give you the tour. Regarding the player's club, your points are rationed tightly, just like the slot machines.



We only live a few hours away, so may go back for the dog racing, but will steer clear of the casino. Also had never been in a casino that you had to buy your drinks, if you wrere spending bucks. But the diet pepsi was free! Overall, would suggest going elsewhere if you want a chance to win a few of your dollars back, and enjoy yourselves.



?

DH
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Dog TRACK!
(Updated: December 05, 2011)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
This is just a dog track. Not much more to say, the only casino besides charles town without smoking. Table Games are a joke as they close early when you're down.
B
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WAY TO GO MARDI GRAS
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Just have to say that West Virginia is a dying state! We have a hard enough time with business coming to West Virginia and staying here. Then you get people from other state to come here to visit your casino and you give them shitty service!! Way to go guys!! Run everyone off until the casino closes because there is not enough guest to keep it open!!! What ever happened to customer service huh! Its not about you! Its about your guest that come there to play which in turn pays you the employee!!! Every review I have read the people said they will not be back!! Not one good review!! Keep it up and you will all be out of a job!! The owners need to be contacted and they need to know how the management does not care about their guest!!! Sad!!
AW
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39 results - showing 36 - 39
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