Hollywood Casino at Charles Town Races

Hollywood Casino at Charles Town Races

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2.0 (99)
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50 reviews with 1 stars
99 reviews
 
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12%
 
11%
 
23%
 
51%
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50 results - showing 46 - 50
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Poor excuse for a casino NO PAY BACKS!
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I have been to many casinos, but I must say Charlestown Races and Slots is the worst!

Little to no paybacks [jackpots) I recommend you stop giving away houses and cars and instead, offer jackpots on the slot machines.

BY GIVING AWAY CARS AND HOUSES IF YOU AIN'T THERE YOU DON'T WIN WHAT KIND OF DRAWING IS THAT! NOT FAIR AT ALL!
K
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Worst on East Coast
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
No comps, food is terrible, machines are tight, they are only about taking your money as quickly as possible.
B
3 reviews
Comments (0) | Was this review helpful? 1 0
Charlestown Races and Slots
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Nice atmosphere, good selection of food, clean, however, the slot play is terrible.



I have gone through machine after machine without one winner. The Players Club card is useless. You don't get anything in terms of comps or freebies. Do away with the drawings and loosen up the machines.



Expand the non-smoking areas or eliminate smoking completely. In the evenings, you can barely breathe.
E
4 reviews
Comments (0) | Was this review helpful? 3 0
Needs to Change
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Love the atmosphere, but the slots just don't pay any more. We used to win more often--not a lot, but enough to make it fun.



With so many people complaining, I am surprised that Charlestown doesn't do something to improve their payouts.



The Players Club card is worthless--no comps to speak of. I don't need another car--forget the drawings and do something that would make it fun for all.



When you are there for 5 or 6 hours and don't see any jackpots won, there is a serious problem.
E
4 reviews
Comments (0) | Was this review helpful? 3 0
OUTRAGEOUS
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Horrible place! Rude staff, bad food and terrible gaming experience. I would go to atlantic city or dover downs if you really wanted to gamble.
K
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