Comps have been reduced by 500%. In the past you use to get 1 point for every 20.00 you ran throught a slot machine, now it is 1 point or less. I gambled for 8 hours one day and probably played over 1,000.00 through the machines of my cash, ( 500.00 ) and my winnings as I won over (600.00). I left that day with 125.00 of my 500.00. But my comp balance was $5.03. How pathetic is that. If I were in Atlantic City and did that I would get free rooms for 2 nights, free buffet, and 50.00 free slot play not to mention 40.00 in comps. Charlestown sucks when it comes to what you get for your money.

If you look at overall ratings, this is the real deal. Charlestown has big expenses for over expansion the last several years. First
they had to pay for tables, and now they face real competition in MD. Although they continue to advertise nearly 5000 HOT slots,
if you read coments on Tripadvisor, or American Casino Guide Reviews, the general public has a totally different view! The truth.
Do you think maybe the inevitable is coming for Charlestown.
Soon gamblers will have other options. Customers from MD, DC and VA will no longer need to travel 70+ miles to visit a casino.
For most, less than 30 miles. With gas prices predicted to be above 5.00+ a gallon by Memorial day, this is just another reason to
go to Arundel Mills and not Charlestown. The downfall of Charlestown is a case of mismanagement and greed. My prediction is that
5 years from now, Charlestown will consist of a hotel in the middle of nowhere, about to close. Sheetz will still be going strong.
It's all about management, and their motives. Providing a service to customers, as opposed to screwing customers!

I live 10 miles from Charles Town slots and I used to go every weekend, but the slots got so bad I quit going and started going to Maryland. Now I am winning more often then I ever did at Charles Town.

The slots became extremely tight around about the time the recession hit. They've certainly not loosened up since then. Back in the '90s and early '00s, the machines were considerably looser and the place was just more fun. They've stopped having bands. I suppose to save money. Many female attendants with absurdly out of date, low cut dresses wander about the casino and offer small free drinks. Warm-ish beers and weak mixed drinks. Food at most of the restaurants is fair to decent...not terribly over-priced. Table games have absurdly high minimums but from what I read in the Washington Post a couple years ago, CT pulls in a large, rather wealthy crowd from D.C. and Northern Virginia. As other states have installed gambling, these folks have begun to migrate to other casinos. The upgrades over the past couple years have made the casino more attractive, but who cares if you gamble and gamble with little if any wins? Free parking. A couple of decent motels with shuttle service are nearby. Don't drink and drive...cops prey on out-of-town folks. Really not worth the trip for us anymore. Why go to a casino if all you're going to ever do is stuff money into a machine with little chance of any real payouts? The last time we were there, a guy we started talking to told us you might as well drive to Charles Town, go to the casino and throw all your money into the elevator and leave. He said he'll never come back and that Dover Downs has much more enjoyable slots.

Well, I am going to put it bluntly. I am a young gambler. I really do not go there thinking I am going to win big, therefor I have fun.. NOT.. Listen, I have went to "HollyWood Casino" 3 times in the past 30 days.,. Did I win any money? NO. I lost 1500 on their slots there.. Listen, the machines are EXTREMELY TIGHT HERE. It would nice surprise me that if the payout overall is about 80 percent. I mean, really.. you would think.. Ok.. 5 dollar on one machine.. quarter machine.. 0 wins? so, move to the one directly to right.. 5 dollars.. 0 wins.. so, I popped a 20 in the dollar machine by the bar.. Dont know the name of the game, I won 3 dollars.. lost 8.. won 2.. lost 8. Get the picture.. The machines here are not friendly for consumers.. I am a smoker, but yet, I go to the non-smoking section and get a RELIEF. Its sort of sad seeing the senior citizens just blow away their retirement, social security, and disability checks at this place..All in All..- this place does not have me as a customer anymore.. I will instead of taking the hour commute to here.. Go to Atlantic City/ Dover Downs instead...