Review Detail

Terrible Poker Structure
Overall rating 
 
3.8
Slots 
 
5.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
5.0
I am an avid $1/$2 No Limit Hold'em player who lives in Phoenix, AZ. This was my first time playing at Hollywood Casino's poker room, and I was not impressed with the playing experience here for a few reasons: 1) Drinks only come around to the tables once every 15-20 minutes. The dealers do not have the ability to call service, so if you're thirsty, you may have to make a trip to the soda fountain yourself. 2) This card room offers a NO LIMIT STRADDLE!! (UTG only). This is fine if one or maybe two players are straddling to $4 occasionally. However, there seemed to be a heavy "straddle culture" among the regulars at the $1/$2 tables where half the table would straddle anywhere from $10 to $12...essentially hijacking the game and turning it into a $5/$10 No Limit Hold'em game. This is obnoxious! The whole reason I (and many others I'm sure) play 200NL is because I can't afford to play $5/$10! This nonsense eventually led to another $1/$2 regular and me leaving the table for the night -- both frustrated that we were no longer able to afford the one game we came here to play. Even after bringing this grievance to the floor's attention, I was met with a very dismissive, "Oh well, sucks for you," attitude from management. After all, what do they care? More money for them, right?
S
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