Swinomish Casino & Lodge

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3.2 (19)
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User reviews

19 reviews
 
5%
 
37%
 
37%
 
11%
 
11%
Overall rating
 
3.2
Slots
 
3.3(19)
Table Games
 
2.9(15)
Customer Service
 
3.4(19)
Player's Club
 
3.1(19)
Gaming Atmosphere
 
3.3(19)
Amenities or Hotel
 
2.8(18)
Food & Drink
 
3.5(19)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
19 results - showing 6 - 10
1 2 3 4
Ordering
Well, not sure
(Updated: January 22, 2013)
Overall rating
 
2.6
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Not really sure how to rate this casino. It is neat and clean, can't remember seeing cleaning personnel but can't complain. Slots were so tight I literally played on one machine for 10 minutes and did not win a penny let alone a bonus. Great variety though. At the buffet and nothing to write home about. Prime Rib and Shrimp was the best thing on the menu. Went to get a piece of cake and it was hard enough to build a wall with. Just not impressed. If in the area we will go back but certainly will not go out of our way to visit there.
B
Comments (0) | Was this review helpful? 12 1
Love/Hate
(Updated: June 17, 2012)
Overall rating
 
2.3
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
We always have a love/hate feeling after visiting here. We stay at the RV park (5x) and love it. We used to partake in the 2.00 breakfast but they stopped that. We find the slots very tight and seldom win. The staff are hit and miss. Some good, some very indifferent.Very hard to get anything other than average service in 2 salmon restaurant. Especially if they're busy.
Table games are ok, I play blackjack and can sometimes break even, finding open seats is risky tho. Worst experience ever was having a dealer stop a game to call pit boss over to show off her 5 card 21! This was after pulling 4 or 5 21's in about 10 minutes.
R
Comments (0) | Was this review helpful? 4 1
Sucks
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Money is in bottom of Chanel to the East , still paying for new Hotel!! 
RP
Comments (0) | Was this review helpful? 3 0
Canadian guy rating
Overall rating
 
4.3
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
5.0
I was really surprised to see such a GREAT customer service at this casino!

99% of the staff was very relaxed and friendly, especially the cashier ladies.

Food was great and their service was prompt and polite.

Slot payouts the same as the ones in Canada.

I highly recommend this place to everyone.

Have fun but know your limits :-)
D
Comments (1) | Was this review helpful? 4 8
Crowded on New Year's Eve
(Updated: January 03, 2012)
Overall rating
 
2.9
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
Went to New Years Eve celebration. They had great prizes. Only drawback was if felt like all we did all night was stand in line. The casino was extremely busy. To get a players card the line was over an hour long with it you were given a 5 free play coupon which had to be redeemed at the cashiers cage as they only had two open. We only ever found one cashier cage, it was another half hour line up to turn slip into slot ticket.
If you needed to exchange your money or cash in a win slip you had to go to the cashier they had none of the automated bill or slot ticket machines so it was very time consuming and inconvenient.
The waitress coming around took my order and never returned. I found the coffee bar and it was very weak tasting. My eyes burned from all the smoke. We had printed off a new player promo coupon for a free burger basket and we redeemed it the next day and it was very good. They advertise as having the loosest slots I certainly did not find that but was pleased to find they let you redeem a special promo max twice a month based on how much you lose during your visit. If you lose over 100 dollars you present 20 to cashier and get 45 for your next visit which must be used between one day to 14 days after. It cannot be used on the day you lose your money. My husband says he never will go back I will give it a second chance as it was new years eve.
VD
Comments (1) | Was this review helpful? 2 1
19 results - showing 6 - 10
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