This casino is currently doing a remodel and unfortunately the atmosphere is suffering. Lots of slot machines are inactive and the working ones are paying out little. The food in the Sports Bar has potential but the service is slow and indifferent. The hotel itself is nice - what a great location! They need to bring the standard up to compete with other area casinos, especially since the Samish Tribe plan to build a casino just down the highway.
I have been “Permanent Barring” by Swinomish as of March 6th 2015 for posting the following review, which they did not like, but in their response agreed with every thing I stated in my review. Which also calls into question the glowing positive reviews they receive when they ban people they do not like the review from.
This review is my first hand experience and is meant for my fellow travelers and RV’ers. I do not expect any action by Swinomish as their responses to my reviews has been inappropriate in the past
They charge RVs to park, $10+ in their parking lot, they do not charge cars. I do not understand why they want to send customers to other RV friendly Casinos, which are close by. Their RV Park is substandard.
They have become RV unfriendly and have redesigned their parking lots making it difficult to park RVs or any over sized vehicles.
They have no washrooms (or services) in their RV Park, I have witnessed some disgusting activity by RV’ers that did not have adequate self contained RVs. It is a long walk to the lodge to use the washroom and at night the sprinklers may be on, you can hear them but cannot see them.
The RV Park has low power, which can damage the electronics and electrical systems in your RV.
Most food is spicy, I think due to their customer base of Mexican/Spanish customers.
They supply coffee whiter not milk in the Casino and Bingo Hall for coffee. They do have free soft drinks in the Casino located by the Sports Bar.
There is a busy train track that runs beside the RV Park, behind the Lodge, that sounds its horn, night and day when it crosses the Rail Bridge.
There is a large A/C about the size of a city bus at the rear of the Lodge that can be quite noisy, making it difficult to sleep in the RV Park.
There is a sewer treatment building just west of the RV Park. The smell can be quite strong around the Bingo Hall and RV Park when the wind is blowing in their direction.
From time to time they have live entertainment on the stage in the Casino that can be extremely loud I carry earplugs to protect my hearing.
They have some very nice people working in the Bingo Hall.
Went to the casino New Years Eve-Paid over 30.00 apiece for the buffet-the salad was brown! I asked one of the workers if she would eat that-she was obliging and had someone bring out a fresh bowl, unfortunately it was as brown and unpleasing as the preceding. Furthermore, at the blackjack table I was dealt a 20 with a dealer 6 showing when the dealer knocked the whole shoe on the ground. I asked the pit boss if he was going to pay the table and you would have thought that I insulted him personally. His confrontational demeanor was not deserved and I can't believe a casino would give someone with his volatile personality a job with the responsibilities that are involved. I have since heard other reports about him that paint the same picture. My suggestion-choose another casino. P.S I can say one good thing about the experience-the music was very good, but I wouldn't go back there to see the band. This was the most unfriendly casino, out of more than 100, that I've ever been in.
