I've been there more time than I care to discuss and have never seen anyone leaving happy. If you are looking for fairer paybacks I recommend the Silver Reef casino. Better service and every time I've visited there they are having winners everywhere.
We have been going to Northwood since it opened at least twice a week, and before that we went to the River Casino. The month of August we went to Europe. When we didn't get our regular coupons in the mail for September we thought they had discontinued the promotion.
On Sept 4 we were in the casino and found they still issued the coupons . We felt seeing that they didn't value us as regular patrons we went to the Silver Reef.
We noticed the casino was quite empty that day and wondered why. Could it be they were also cut from the mailing list. We have spent countless days gaming and eating in the restaurants and are upset by this slight to us on their part.
A great get away for the evening or afternoon, the customer service is always so good. Appreciate the free coffee and basic drinks not like Canada where it is pay for everything, give us your money and get out. I dont expect to win a million but certainly enjoy myself at this casino win or lose. Keep up the good work.
This casino is closed. The tribal elders are not allowing members to vote on a new council and they tried to drum out over 300 of their tribesmen because they disagreed with their policies. The Bureau of Indian Affairs shut them down until they have legitimate leadership. Their other casino, the Nooksack, closed because they rigged their drawings. 3 drawings a night, 3 nights per week for at least two months Geraldine Oconna won almost every drawing. This drove away most of their large customer base. They are not a trustworthy people.