The customer service aka security personnel need some training in customer service. They have some bad blood that patronizes the casino and they take the approach one bad apple we are all bad apples. Don't drop any money you will never get it back. They review there so call surveillance system and an employee dropped the money not the customer .... We had the worst steak ... be prepared to inhale a lot of second hand smoke ... the slot machines tighten up quick and little to no payouts after 5pm ...