Kickapoo Lucky Eagle Casino Hotel

Kickapoo Lucky Eagle Casino Hotel

Hot
 
2.0 (17)
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User reviews

17 reviews
5 stars
 
0%
 
12%
 
18%
 
53%
 
24%
Overall rating
 
2.0
Slots
 
1.6(17)
Table Games
 
2.0(12)
Customer Service
 
2.4(17)
Player's Club
 
1.7(17)
Gaming Atmosphere
 
2.1(17)
Amenities or Hotel
 
2.1(12)
Food & Drink
 
2.4(17)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
18 results - showing 16 - 18
1 2 3 4
Ordering
Improvements
(Updated: June 29, 2011)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Slot pay is lower than it should be. Car giveaway is nice, but you have to be present and it is on a weekday. Poker room A/C is erratic and players are either sweating or shivering. Bad Beat jackpot has some extra rules which are not necessary and counter productive. Dealers are nice, but some aren't quite Vegas level. Service in Poker room can be slooooow. Rake is a little too high. If another casino were to open within 200 miles, this casino would suffer a lot.

Buffet food is so-so and not cheap. Sports bar has good burgers and the other grill makes decent fast food at reasonable prices. Facility needs a hotel on site and better HVAC system. I don't play bingo, but the Bingo Hall is pretty big. Not up to Vegas standards in any department, but seems to be improving slowly, possibly die to more professional management.
J
Comments (0) | Was this review helpful? 6 2
Eagle Pass is getting a little better
(Updated: May 31, 2011)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
I have been to Eagle Pass this year several times. I can tell you the slots are not paying like they should. expect to put in $20 and it will last you few minutes. my limit there is $100. They used to have an old mobile home looking structure where they played bingo. there the largest i hit was $300. that was it. ever since, no pay out over $20.00. very little free spins, bonus etc. if your looking for a jackpot, they need to change the ratio. because they dont pay out very much. The food is excellent. not very costly, especially the mexican restaurant. we ate there few times and they gave us enough food for 4. we couldn't finish it all, but it was good service. some of the slots have there run out of paper, so it was kinda wait until they show. but they are very good about refilling and they ask you if there is anything else.

if there slots were paying little more, i would definitely go there more. but for now, it's only once in a while.

I didn't rate the table games or hotel since i don't use them.
CT
Comments (0) | Was this review helpful? 8 0
Lucky Eagle in Eagle Pass is OK!
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0


Each time my wife and I visit the Lucky Eagle Casino in Eagle Pass, Texas, we see improvement in promotions and customer relations.



We both feel that the restaurants need more help, but all in all, the Lucky Eagle is making progress.



?

RW
Comments (0) | Was this review helpful? 10 3
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