Review Detail

2.2 25
ballys twin river
Rhode Island 9159
Poor management
(Updated: July 14, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I went to twin river, used a ATM machine,punched in $1200.00, I didn't get the money, but was charged the $1200.00 plus a $5.00 fee.nobody WHATSOEVER at twin river would help me in any way, shape, or form. It took me three months to get my money back, and that's only because chanel 12 news got it for me. There is no security WHATSOEVER in twin river to protect you, and the management are the most rude and ignorant people you ever want to encounter. Because there is no security WHATSOEVER, there is underage drinking and gambling,WHICH THEY HAVE BEEN SUED FOR IN THE PAST.People are allowed to bring alcohol right through the front door with no problem whatsoever. I personally have seen drug deals,right in the middle of the casino in broad daylight. This place is not a normal casino.It's a circus and a crime magnet. My advice to anybody who goes to twin river casino and has any problem whatsoever,CALL THE STATE POLICE AND OR CHANEL 12 IMEDEITLY,it's the only help you will get. 
JD
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