I was discouraged a little by previous reviews .I bet high on nickel and dime denominations and won two handpays in one night. Great food at Emrils, hamburger joint. My players card received $60 in food comps while I was there. I left ahead and very satisfied not what I expected at all on payouts. But for the tourists I will have to agree that they are causing problems,squatting on machines,eating sandwiches out of Ziploc bags from their pockets. Sleeping at machines as well. The Sands is being purchased by a tribe,I know from experience with tribal casinos ,that will all change by the next time I come back and I will come back.
Way Too Much Loitering....Otherwise Nice Casino Re
(Updated: August 07, 2016)
Amenities or Hotel
Food & Drink
Sands Bethlehem Casino Resort has a lot going for it. Nice hotel, great eateries, shopping mall, top of the line entertainment and of course, the casino. Great customer service, caring management and staff. It really shows each time I visit. All is good with only one exception. The excessive loitering. Some of the guests who are extremely arrogant and especially the Asian guests that are bussed in make it very unenjoyable at times. Either by standing over you, screaming, spitting into trash cans on the floor, stealing vouchers from machines that are still occupied, etc. At times, I see them sleeping at the machines or sitting next to you and watching you play. I don't know about you, but I can't stand having someone I don't know invade my personal space. In addition to the casino, the Food Court is just as bad. If not worse. These individuals just sit at the tables, not order any food, stare and watch you eat. It makes it hard to enjoy your meal. Many times, I cannot find a seat due to the excessive loitering. Sands really needs to get their act together to eliminate the loitering altogether. Perhaps post signs. Security also needs to be more proactive in getting this under control. I personally don't think they are doing enough to combat this.
This casino would be OK if it weren't for those degenerate Asian guests they bus in who steal, stalk, argue, spit, etc. Very disruptive behavior. Sands Management really need to take a hard look at this and see how these vagrants destroy all of the good this place is trying to do with its stores, hotel, eateries, slots, etc. Once they figure out a way to eliminate the Asian Express, then the casino atmosphere would be a whole lot better. Guaranteed!!!!!
Gotta say, Sands Bethlehem has come a long way. Got to give credit where credit is due. Sands Management really stepped up and made some much needed improvements. Although crowd control still seems to be a problem, it is quite a bit better with security pacing up and down the floor. One thing I don't like are those low life patrons spitting into the trash cans on the floor. I think it is highly disgusting. Sands really did a great job separating smoking from non smoking sections. I for one am not a smoker and rally appreciate Sands management acting on this. Also, the machines seem to be in better shape. Only wish they would put the same machines in smoking and non smoking sections so everyone can enjoy them. The bands are even better. Music is also better. This place, I gotta say has class. Management acts immediately to all complaints and addresses them. Even the food served here is excellent. Keep up the good work, Sands.
I live in Allentown and have frequented the Sands in Bethlehem since the day that they opened their doors. Many years ago, I was a very frequent visitor to the Sands in AC. The Sands in Bethlehem is comparatively new and I believe they are making great strides to see that the Sands is one of the best Casinos in PA. I am specially pleased with Emril's eating spots - both the dining and hamburger place - in both aeas, the wait staff is superior and the food is excellent. I must admit I can not say the same for the Deli; the wait staff is now knowledgeable nor is the food first rate. The roving floor hosts are pleasant and more than willing to assist each player. The guards on duty are neat but should be more aware of greeting the patrons as they enter the casino instead of staning in groups and carrying on conversations with each other. I am so pleased with the Sands that I limit myself to going there to gamble -- no more AC or up in the PA mountains for me - The Sands suits me to a "T".