Wind Creek Bethlehem

Hot
 
2.1 (84)
10366 0 1 0 0 0

User reviews

84 reviews
5 stars
 
0%
 
11%
 
23%
 
29%
 
38%
Overall rating
 
2.1
Slots
 
2.1(84)
Table Games
 
1.7(63)
Customer Service
 
2.2(84)
Player's Club
 
2.0(84)
Gaming Atmosphere
 
2.0(84)
Amenities or Hotel
 
2.0(73)
Food & Drink
 
2.6(84)
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
84 results - showing 21 - 25
« 1 2 3 4 5 6 7 ... »
Ordering
From First.........to Worst
(Updated: March 12, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
During its day, Sands Bethlehem Casino was one of the best I have ever been to. The slots consistently paid out, you would always walk away with prizes and perks. Now, that has all changed. Once management decided to get rid of the top paying machines and allow disgusting, dirty, rude people to invade the casino, this place has totally taken a turn for the worst. The machines are extremely tight with broken keys, reels, no wins at all. The tables are equally as tight. These nasty people argue directly in back of you. they stare, loiter and create a very uncomfortable atmosphere. Every time I go here, I not only lose consistently, but I get increasingly annoyed with these individuals.
Complaining repeatedly to management and to the PACC has been useless. Sands Bethlehem has grown very deep, stingy pockets in recent months. Perhaps this is why they are tops in revenue for the state. They are now out of 9 operating casinos in PA. with 1 being best payout percentage and 9 being worst, number "7". All in all, I'd stay the hell away from this place. The only thing..and I mean only thing that is half decent are the restaurants. And even they, at times really provide horrible food and service.

D
Comments (0) | Was this review helpful? 20 2
Terrible.........Dirty.........Lots of pushy bus l
(Updated: March 05, 2012)
Overall rating
 
1.2
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Stay away from this place. It is so dirty and people are brought in by bus loads from N.Y. These people are very rude, pushy and inconsiderate. I have never been in a casino that was as dirty as this. I got food poisoning from eating the fast food chinese food. I was in bed for 2 days. The bathrooms are like being in an outhouse. I will never return. I sent in a survey and never got a response back. From a 1 to 10 , I would give this place a 0.
SW
Comments (0) | Was this review helpful? 18 0
Way Too Much Loitering....Otherwise Nice Casino Re
(Updated: August 07, 2016)
Overall rating
 
4.3
Slots
 
4.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Sands Bethlehem Casino Resort has a lot going for it. Nice hotel, great eateries, shopping mall, top of the line entertainment and of course, the casino. Great customer service, caring management and staff. It really shows each time I visit. All is good with only one exception. The excessive loitering, especially the guests that are bussed in make it very unenjoyable at times. Either by standing over you, screaming, spitting into trash cans on the floor, stealing vouchers from machines that are still occupied, etc. At times, I see them sleeping at the machines or sitting next to you and watching you play. I don't know about you, but I can't stand having someone I don't know invade my personal space. In addition to the casino, the Food Court is just as bad. If not worse. These individuals just sit at the tables, not order any food, stare and watch you eat. It makes it hard to enjoy your meal. Many times, I cannot find a seat due to the excessive loitering. Sands really needs to get their act together to eliminate the loitering altogether. Perhaps post signs. Security also needs to be more proactive in getting this under control. I personally don't think they are doing enough to combat this. 
AI
Comments (0) | Was this review helpful? 21 4
Sands Casino in Bethlehem, Pa
(Updated: March 12, 2012)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
Sands casino at Bethlehem is “Rogue”. Meaning they will gladly take your money, but if you happen to win, they will find any excuse not to pay you. If they can’t find an excuse they will make one up, or just not communicate with you at all. That happen to me in my last visit to this casino, I never got paid my winning bet at sic bo table, not even after complaining to pit boss and the security guards, and more not even after complaining to the gaming board. AND MORE NOT EVEN AFTER THE RECORDING TAPE FROM THE SECURITY CAMERAS SHOW THEM THAT I WAS RIGHT IN MY COMPLAINT. Is like enter in "No Man's Land "
you gamble under your own risk.
Slots machines are extremely tight.
TM
Comments (0) | Was this review helpful? 19 2
high rollers beware!!TIGHTTIGHTTIGHT
(Updated: July 28, 2015)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I lost over 15k on theses tight slots they simply do not payout im not sure what there % rate is but I have watched these slots take 100 dollars without one single pay back its very disturbing and scary. they collect slot players money like nothing I have seen people waist there whole 1000 dollars in a matter if 45 min. my advice is to stay away sands is bad news there a rip off and there comps are lousy.
Y
Comments (0) | Was this review helpful? 18 1
84 results - showing 21 - 25
« 1 2 3 4 5 6 7 ... »

Title