I'll make this as quick and straightforward as possible. The dealers are rude (I was once laughed at to the point of tears after splitting AA and receiving 22), the service is sub-par at best, and your chances of winning are next to none. If you stop in here the ONLY thing worth witnessing is their up stairs poker room.
I rated everything a 1, because zero isn't an option. we have been coming to this casino since it has opened, and it was ok for the first couple weeks, and then it got real tight. I play the $1 slots, and play max, which is $3 a pull, most times, it will give you a $50 hit, only to take $100 without paying anything out. I know casinos aren't in business to lose money, but to keep people interested, and coming back, you may want to start paying out a little more, can't wait for Ohio casinos to open, I'll be done with this one than.
another thing I don't like about the casino, is on busy nights, when there is one person playing multiple machines, for min. bets, the staff doesn't seem to care about it. a few months ago, we even got one of the people in our group get kicked out of the casino, because a person that was sitting on a slot machine, broke, wouldn't move to allow others to play the machine, because they spent hundreds of dollars in the machine, and won nothing, when we got the staff involved to have them removed from the machine, if they were not gonna play, they put in $2 in the machine and said we were harassing them for the machine, unfortunately, since the staff knew this person, we got kicked out, and they were allowed to stay and play.
players club is horrible, drinks are watered down too much, customer service sucks, and the whole staff there sucks, good luck trying to track down a hostess to get a drink, and if you do, be ready to sit there and wait for 15-20 mins.
save your money, and go somewhere else.
I hope Ohio puts this casino out of business when they open, we're getting close, times a ticking.
This was by far the worst slot experience I've ever had. I lost five hundred dollars in an hour and a half an I wasn't betting the Max. I was playing a dollar a pull. The service was the best thing about the place. I won't be back. Save your money.
When I go into a casino, the first thing that I observe is the atmosphere/environment. Before sitting down to play a table game or slot, I like to walk around the casino just to catch the overall vibe of the place. I truly believe that your first vibe of a casino relates to the experience you're going to have.
Unfortunately, the my first vibe of Presque Isle Downs & Casino was not a good one and my experience there turned out to be just that. The atmosphere had no excitement whatsoever. The crowd was small for a Thursday evening as compared to other casinos I've been to. I noticed people walking around like zombies (doom and gloom facial expressions) which gave me the impression that the casino was sending a lot of people home broke. Most people were on the penny slots and there were a lot of empty or closed table games.
The slots were very, very, tight. I lost a very quick $100 and it appeared that hardly no one was winning at the slots at all. Don't get me wrong, I know that Casinos weren't built to lose money, but, you often see someone winning at some point. I didn't hardly see anyone winning, except the occasional $10 on penny slots.
Table games are table games so you really can't blame it on the casino. However, the dealers seemed disinterested and some were even mean. In general, there didn't appear to be a lot of interest for tables. I played Blackjack and broke even on the night. I was disappointed that they had only one Baccarat table which was a $25 minimum. No wonder no one played it the whole 6 hours I was there.
Service was average. Cocktail waitress only came around occasionally. Casinos should follow the Vegas model and provide free drinks for gamblers. The food options were very limited and the buffet was closed....wow! As far as comps are concerned, for as much money as I gambled (and got rated for), I wasn't offered anything. Not even a free drink. They really want you to spend a ton of money on the slots and they'll reward you with free slot play. What good is that when the slots are tight?
I will not be returning to PI. There are much better casinos in PA, and I hate to say it, WV as well (which is surprising).
The worst experience I have ever encountered in casino gambling. You can go over a hundred spins on a slot machine without a return. The atmosphere is dull and you will not see very many happy players on their way out. Save your money and go anywhere else.