Mount Airy Resort & Casino

Mount Airy Resort & Casino

Hot
 
2.2 (55)
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User reviews

17 reviews with 2 stars
55 reviews
 
4%
 
5%
 
24%
 
31%
 
36%
Overall rating
 
2.2
Slots
 
1.9(55)
Table Games
 
1.7(45)
Customer Service
 
2.0(55)
Player's Club
 
2.0(55)
Gaming Atmosphere
 
2.4(55)
Amenities or Hotel
 
3.0(45)
Food & Drink
 
2.2(54)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
17 results - showing 6 - 10
1 2 3 4
Ordering
Black eye again
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
They did not match play as promised from the sands. I was not given the extra 30 dollars the sands gives me on Thursday. I would not have come there otherwise. another black eye guys. go to the Sands.
P
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Poorly Managed Casino
(Updated: January 14, 2012)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
4.0
Food & Drink
 
1.0
I had been going to Mt. Airy a few times a month, since they opened. However, Management has done everything possible to make me feel that they do not value my patronage. They have cut back on their slot play rewards, earned rewards, the food has gotten worse and the slots couldn't get any tighter. It's no longer a fun place to go. It really stinks!
PJ
Comments (0) | Was this review helpful? 6 1
Slots never good at Mount Airy
(Updated: July 24, 2011)
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
I live close to Mount Airy and have been to the casino several times. Each time I lose pitifully on the slots. I keep reading the payouts are worse than when they first opened; that seems impossible to me. The slots at this casino always stunk. A waste of time and money.
S
Comments (0) | Was this review helpful? 3 1
STAY HOME or choose another casino...
(Updated: May 12, 2011)
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
My husband and I have been coming to Mt. Airy since they've opened. In the beginning, we always pretty much broke out even or won a lilttle something, never anything significant. In the last two months we've been there about 10 times and every single time LOST! I know its normal to lose sometimes, but not hitting at least one number or 3 bars is unreal! Our favorite is the video roulette and video poker. Because of the lousy payouts anyone that goes here, beware.. you will only be making a deposit into THEIR accounts with nothing to gain for yourself except an empty pocket. These machines are tighter then a nuns a**!!!! We will not be going back for a long time. We live only 15 minutes away so it's convenienent, but from now on, we'll be hitting up the Sands. The payouts and the comps are so much greater. As far as table games go, don't play. Customer service is at best a minimum. The security guards are constantly walking around in circles making the players instead of safe, feel like prisoners. Mount Airy's comps are really for the birds. Unless you're a high roller, expect to earn a lousy 0.07 per hour of play time. Ridiculous! The atmosphere used to be okay but now it's entirely way too smoky. Once it took me 3 times to wash the clothes I wore to the casino just to get rid of the smell and I use Tide. There is a non-smoking floor upstairs, but unfortunately they don't have the games my husband and I play. Never stayed at the hotel, had no reason to, but heard the rooms are very nice but there are no amenities. The restaurants are okay. we've had better and we've had worse. The girls that offer drinks are hit and miss. Some days you may get a good waitress other days you won't even see one.. If you're looking to throw your hard earned money away, then Mt. Airy Casino is the place for you. But if you're looking to have a great time and win at least a little something, hit up a different casino.. no matter how far the drive!
S
Comments (0) | Was this review helpful? 5 0
terrible, absolutely terrible
(Updated: February 23, 2011)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
Okay, so i arrive at this beautiful place with my family and that's pretty much it; looks. The casino is a joke, the restaurants aren't that great and the worst part of it all was the "customer service." I"m usually a nice person and it takes a lot to get me aggravated but the customer service was just bad. My sons were under 21 and when you are under 21, they give you a wrist band which basically says that you are under 21 and aren't allowed in the casino. So when we went down for dinner with my family all the kids had to get a wristband which was such a hassle and you had to be escorted to the restaurant. I thought it was nice until the "bad" customer service kicked in. The workers were all very rude and just not friendly at all.(Well most of them, or at least all the workers that had to escort my family when I stayed there) And when you are done with dinner you must be escorted out back into your rooms and eventually i felt like I was in prison more than I was on vacation. Also, if you are under 21 there's no pool, arcade room, or anything for the kids so don't bother bringing them because they'll stay in the room. Overall, it was just an awful experience and I'm never coming back here again. I guess next time I try something new, I should check the reviews before going.
P
Comments (0) | Was this review helpful? 6 0
17 results - showing 6 - 10
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