09/28/19 - This casino was recently bought out, and it showed in the casino. There had to be over 200 slots that were either out of service, or in a roped area. Very disappointing. The machines that were working were very old
I have only been coming here for a month. This is a great place. Clean friendly. You get a lot of promotions. I even got a free motel stay. They treat me well. when you sign up and get your card. They give you 20 dollars free play. The food is great
This is without a doubt the worst paying casino in existence! Took $500 and thought it would last for a while but sorely disappointed. Ate at the buffet and even though it has improved still below Mt. Airy buffet. Now to the comps---also very bad. You would think they would offer better ones to keep people coming back but far from it, very stingy. One of the main reasons you can't build up any comp points is due to the slot machines. 99% of the time you put in $20, $50 or so and it last maybe 5, 10 and if you're lucky 15 minutes so as I said you can't get any comp points. The places they have to eat (besides the buffet) are good, especially like Molly O'Sheas. Seems they cater to the rich but should realize if it weren't for the little people like us they would be OUT of business. Try any place but here.
This was the worst time ever. I have been going there for years and never has it been so bad. Worst customer service at the center bar ever, machine broke and waited 25 minutes for 15 dollar freeplay that loaded into the machine but could not play it. Bartender girl was the rudest and most inconsiderate person I have ever come across. It is amazing they have someone like that working with customers. Completely unbelievable, never ever never again, they just do not care.
Well this used to be a great casino. Over Tha past 2 years it had been on a decline and is now in a out and out nose dive. People there are rude, slow to fix a machine ( waited 47 minutes for a reset after calling the main desk, telling a waitress, and having the service light on. In the past 8 months I had visited 24 times or roughly 3 weeks a month, spend $200 or more and NOT EVEN ONCE WON ANYTHING MORE THAN $40 TO 50. Others I speak to say the same. You can spin 100x on max on the bam games and not win $5, other slots same story. This place is a joke, it's not you everyone feels like the slots are against them. Then you hear "another winner over the Past, who? Where? My A$$. This casino has gone to hell, and the turnout of people shows that well. Even yesterday Friday Nov 17 2017 it was dead for hours then a few hundred people came in. People are so pissed they are smashing doors in walls, banging machines and getting kicked out being told the averages there are better than state minimums, I call MAJOR BS. I also called the gaming commission as well as others enough times tbat i was just told they are opening a inquest due to the volume of callers. Oh and the buffet is $26, and the worst Chinese place I had ever been to was almost better