Harrah's Philadelphia Casino & Racetrack

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1.9 (42)
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6 reviews with 3 stars

42 reviews

5 stars
 
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(6)
 
(14)
 
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Overall rating 
 
1.9
Slots 
 
1.7  (42)
Table Games 
 
1.8  (38)
Customer Service 
 
2.0  (42)
Player's Club 
 
1.8  (42)
Gaming Atmosphere 
 
2.2  (42)
Amenities or Hotel 
 
1.7  (39)
Food & Drink 
 
1.8  (42)
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6 results - showing 1 - 5
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Ordering
Variety of Restaurants
(Updated: March 05, 2015)
Overall rating 
 
2.8
Slots 
 
2.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
The old buffet has been converted into a nightclub. They have a variety of restaurant types and prices, but most customers do not eat here.
JA
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Where are the 9-6 Machines?
(Updated: September 03, 2013)
Overall rating 
 
2.7
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0
No full pay 9-6 slots video poker JOB
B
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Great Casino
(Updated: December 08, 2011)
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Flew into Philly for the weekend to check out their casinos. Of the three in the area (Parx, Sugar House, Harrah's), I liked this one the best. It has a decent sized poker room on the 2nd level, which was enjoyable to play in. On the upper level, there are tons of slot machines (which I rarely play), table games, restaurants, and the buffet. One nice comp they had was if you played anything (except poker) for 30 minutes, you got a free buffet once per day. I am generally not a fan of buffets, but this one wasn't bad -- especially considering it was "free". I found a nickel "Jacks or Better" video poker machine (which had a horrible pay table of 6/5), but I played a nickel at a time for 30 minutes. At the end of the session, I was down 50 cents. So, that is what the buffet cost me. As for beverage service, you could order beverages right there on the slot machine electronically. If all you wanted was a soda, there were a few soda machines placed along the walls, which you could access for free. I had a great time here, and will gladly return. It was certainly better than driving all the way out to Atlantic City and back when you're only in town for an overnight trip.
M
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Tighest Slots Ever in any casino!
(Updated: May 03, 2011)
Overall rating 
 
2.9
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
I've been playing since 2007 and I have to say the slots are the worst in any casino ever. Right now, I'm sitting at 6500 tier score on April 30th, 2011 and it feels like I should be 50,000 tier score at any other place. I've never ever won since going there. All the machines suck my money back. I bet max on pennies and nickles and I get the bonus's a lot. Max bet on a $5 bet, I usually get only about $100 or $150 if I'm LUCKY! That's a disgrace. Most other people are the same. I got 50 free spins at max bet on sun & moon and only was paid $300?? So sad and ridiculous. Lets put it this way, an average casino session of $1000 at sugarhouse lasts me the whole night or about 15 hours. An average $1000 session at Harrah's chester lasts around 3 hours. That's so sad and pathetic.

When I questioned why are the slots so tight to one of the staff, they said "We give away cars and a lot of cash and vouchers, and I'm sorry to hear." That's so bogus. This is one of the reasons Borgata rules over Harrah's in A.C. because they don't lower their slot machines payout table to under 90%. "Business is bad." Business is not bad. You guys are booming and sucking away money so fast. I've talked to people in the high limits room betting $5-$20 a play and they said that this casino is the tightest casino they've ever experienced. And they don't get vouchers or a host. Such a poorly run casino!. Whoever the manager there is does not treat their high rollers with the respect they deserve.

Oh, you know what's always funny. With 6500 tier score, I get $5 vouchers in the mail. What a joke!! When I emailed their support, they said "We base your vouchers on the average time you play each visit." That's a load of garbage! So if I lose $1000 in 1 hour, they actually lower my vouchers!! Even though I have 6500 tier score in April. Which sounds like nothing, but for this casino 6500 tier score is decent. I should be at least 20,000 tier score with all the money I've lost.

I went with a group of diamond players over the holiday. My mom, sister, uncle, and a friend of mine and we all took $1000. We played monoploy, sex& the city, quarters, dollars. We stayed for 6 hours. ALL OF US LOST!! I lost all $1000 and was actually spectating for a bit as I set my limit to $1000 and the other 5. Only one person had a good amount left. And that was my sister. She had 900 of the 1,000 she came with. The rest of us got hit hard. And it seems that is the case with mainly everyone that enters their casino.

I would avoid this casino if you like slots. Their management staff is horrendous. They will keep the payout tables the lowest in any casino in the whole world. They won't change them either. They blame it on the economy and want to suck you dry.

Here's a clue, Harrah's! If you want repeat business and future longetivity, HIGHER YOUR PAYOUT %. WHAT A JOKE OF A CASINO!
JD
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Harrahs Chester
Overall rating 
 
3.0
Slots 
 
3.0
Table Games 
 
2.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Good new casino. Slots are very tight. Just go to have fun and lose all your money. I have never received any promotion from them which I see others using like free slot dollars.

I spend hundreds of dollars here, but I have a feeling that the card reader makes me lose more money so I remove it and play.
NH
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