Harrah’s Philadelphia Casino & Racetrack

Harrah's Philadelphia Casino & Racetrack

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1.8 (43)
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21 reviews with 1 stars
43 reviews
5 stars
 
0%
 
5%
 
14%
 
33%
 
49%
Overall rating
 
1.8
Slots
 
1.7(43)
Table Games
 
1.8(39)
Customer Service
 
2.0(43)
Player's Club
 
1.8(43)
Gaming Atmosphere
 
2.2(43)
Amenities or Hotel
 
1.7(39)
Food & Drink
 
1.8(43)
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Gaming Atmosphere
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21 results - showing 1 - 5
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Harrahs cosino
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Do come repeat do not come yo this cosino. The slots are tight and they reset them if it looks like your winning. They do all while your playong and will the machine is overheating. They have unethical practices. Go at own risk this place is a goant ripoff.
MR
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Run, don't walk, away!
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Beverage service, while on the floor, is hit or miss-usually a miss. Slot games are old which I could tolerate if the service were not so horrid. Not a smiling face among the workers. Bar is staffed with uncaring people, player's club is staffed with people who cannot for the life of them figure out who should be next, restaurants are empty and when I approached I was told there would be a ten minute wait. What happened to "The Better People Place?" And, really, Philadelphia. Are you afraid to call it as it really is-Chester. What, the prison doesn't bother you but the name, Chester does? Harrah's AC is dying, this place should be on its way out, Harrah's Las Vegas is a dump..thank God for Tahoe-now there are friendly people who care about your experience. You could take a few lessons from Station Casinos, especially The Red Rock.
K
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A complete dump in the middle of Beirut
(Updated: July 03, 2016)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
It's a miracle (for them) that this place is still open. When you picture the worst possible neighborhood in America to house a casino, the Harrah's in Chester is by far the poster child. The garage smells like a one giant toilet, the casino has security at every entrance as though they literally expect the Bloods and the Crips to arrive any second. And this was at 10 in the morning! The casino itself is rather typical. Smoky as hell (even by smoky casino standards) and lifeless dealers who look like they drew the short straw at Dealer School and got assigned to the Harrah's - Chester (which they did!). There are perfectly good casinos less than an hour away in every direction (Atlantic city, sugar house, parx, and even the Delaware ones to the south. Which honestly makes me wonder who in their right mind would ever come here a second time? Avoid at all costs. The experience is MUCH better at Sugar House and Parx, both less than 40 minutes away. If you're in the Philly area trying to figure out which one to go lose some money at, thank me later and pick a different one. 
M
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Never going back
(Updated: June 01, 2015)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
PISS poor I will Never EVER GO BACK! I am a DIAMOND CARD HOLDER. THEY CATER TO CIGARETTE SMOKERS. TONIGHT I FINALLY FOUND A NON SMOKING 3 CARD TABLE THAT THEY WANTED TO SWITCH TO A SMOKING TABLE BC 1 PLAYER WHO TOLD ME SHE "TRUMPED " ME BC SHE WAS A 7 STAR.....REALLY? ON A SIDE NOTE....THERE WERE ALREADY TWO EMPTY SMOKING TABLES. I HOPE YOU ARE UNSUCCESSFUL IN THE CASINO BUSINESS, BC YOUR CUSTOMER SERVICE SUCKS!!! BTW ASK THE DEALERS AND SERVERS, I AM ALWAYS VERY GOOD TO THEM. BYE I WILL NEVER BE BACK
P
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Needs improvements
(Updated: November 14, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Slots are extremely tight. Drink servers are scarce and full of attitude. Someone I know bumped into a waitress accidentally (apologized profusely) and was escorted out by security and banned from the place for a year.
L
Comments (0) | Was this review helpful? 3 0
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