This place stinks. Location-wise, it's in one of the most unfathomably dangerous and downtrodden east-coast cities - so be careful not to get lost trying to find the freeway! No fast food, no restaurants, very few gas stations (none of which are open after dark).



Slots are horrendous. It's easy to lose several hundred dollars in a nickle or penny machine without a single bonus round. The paybacks on the dollar machines are lousy and in my three visits there, I saw only one person win a $1,600 jackpot.



Unacceptable amenities for cafe and fast food options.



Player rewards accumulate slowly - for me $9 of rewards after playing through $500.



Ignorant and rude staff. Patrons are all chain-smokers wasting their life-savings and disability checks, and thugs from chester.



If you want a classy and relaxing experience, and would at least like to enjoy losing your money slowly over time or have a shot at winning, go somewhere else.

Harrah's Chester is a really fun casino and I do quite well on the slot machines here. The biggest downfall of it is the smoking sections. They are scattered throughout the non-smoking sections and have now opened more of them.

I just got a letter saying they are now 50/50 smoking. It was less than that before and it took your breath away. The one thing they need to do is ban cigar smoking inside the casino - period! It seems more and more cigar smokers are going there and you actually feel as if you are puffing on a cigar at times.

Anybody who has ever gone to Delaware Park can see that the smoking sections right outside the door are a success. They have nice tables set up outside, and it works for everyone. It is not right that those who do not smoke must practically have an asthma attack because they want to go out for a night of fun.

The staff at Harrah's Chester is great! They are helpful and friendly and even though it is across from the prison, you feel safe going in and out of there. Give it a try, you won't be disappointed!

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I am urging you all to not visit this casino, based on the poor experience I had at my last visit. Without being too longwinded, here is a summary of my experience.



1. The racing betting machines malfunctioned for both myself and another young couple. There are not customer service agents or phones around to help when these mishaps occur, so you must abandon your machine to seek out help.

2. Later in my visit, a machine ate my ticket. When the attendant arrived, he accused me of stealing a ticket, and I was escorted to the side of the floor with a security guard. After 30 minutes, I was finally given a terse apology and a new voucher.

3. After contacting Harrah's through their website, I have yet to receive any direct reply from anyone in the Harrah's organization. I have requested that Harrah's review their procedures and assure me of changes. Unfortunately, Harrah's does not seem committed to providing good service.

Went there Wed 12/10/08, all but the buffet and a hot dog stand was closed. Saw a cook in the gambling area where the hot dog stand was , take a chicken wing off a tray, at the window with his fingers. No manager in site.

Went through our money in a hurry and saw no payoffs. No birthday comps could or would be awarded at the awards desk - said it should have been received in mail.

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This place is located in an industrial area about 7 miles from the Philadelphia airport. There is also a prison right next to it.



I have been here twice and mostly walked around rather than gamble. I like to play video poker and the paytables were not very good - that's why I preferred not to play.



Most of the casino was non-smoking and this was good, but they also had a designated smoking section. They had a self-serve area for soft drinks which was also good.



They had some electronic video blackjack games where the dealer was displayed on the TV screen. This was fun to watch.



My lasting impression of this place was how big it was. It certainly wasn't fancy; more like a giant casino in a super-sized Home Depot warehouse, but it sure was big.