I WAS a Seven Stars player but am no longer thanks to casinos like this one that took so much of my money that after a year or so, I couldn't afford to play and spend what it took to stay in the Seven Stars category.

Everything about this casino is unlike any other Harrah's that I've been to and I've been to almost all of them. First of all, trying to get there is somewhat of a scary experience. The roads are pretty rough as well as the neighborhoods that you travel through to get to the prison which is behind the casino (I've actually watched the inmates in the excercise yard from one of the windows in the casino).

The machines in the High Limit room are the tightest machines I've ever experienced anywhere (I put $1000 in a $5 Double Gold machine and got NOTHING back) and the other machines I played were just as tight. When my funds were down, I played everything else out there from the $2 reels to the penny slots and found them to be as tight as the machines at McCarren airport in Las Vegas (and that's about as tight as a slot machine can be).

When I went upstairs to the buffet for Diamond members, a host or manager or whatever he was questioned my player status and when I showed him my Seven Stars card, he asked me for ID (I suppose it was because I had on jeans and a sweatshirt rather than a polyester pant suit). Once I met his approval, I got a plate of lousy food and sat at a table that was tagged as "Seven Stars Only" only to have the servers avoid my table (I must've looked like a non-tipper who mistakenly sat at that table).

I ate what I could, left a $20 bill on the table and went downstairs and bought a hot dog and soda. I probably made about five or so more visits to the casino but after losing consistently and in what seemed to be an increasingly shorter time, I simply stopped going.

Good new casino. Slots are very tight. Just go to have fun and lose all your money. I have never received any promotion from them which I see others using like free slot dollars.

I spend hundreds of dollars here, but I have a feeling that the card reader makes me lose more money so I remove it and play.

Harrah's Chester has turned into one of the worst casinos I know. I'm a seven stars player and this casino simply doesn't care about their customers. It used to be a great place and excellent payouts when they first opened in 2007. Since that time they have declined dramatically to a point where it's a huge shock to win anything.

Another poster said they used to honor the coupons all during the month instead of certain dates. This was a huge change and they said it was because they were trying to be "more like Atlantic City". Well, they are the furthest thing from that. The atmosphere and crowd is really low-level and the game play has become horrendous. I used to play in the high-limit room and now won't even go near there. They have lowered the payouts so much I truly believe their machines cheat.

I only go to use coupons (which they keep lowering every month) and occasionally to the sports bar. They never have gifts for their premium players and only expect these people to keep coming back and losing. Also, no cashback like AC has.

They should be voted as one of the Worst Casinos in Players magazine.. cheap, cheap, cheap.

My boyfriend and I have been going to this casino 2-3 times a week for almost a year now. In 5 months we turned a Gold reward card into a Dimond reward card. We thought we would be getting larger slot vouchers in the mail once we turned to Diamond and boy were we wrong. Harrahs gives us $5.00 vouchers every few weeks. We used to get $20-$30 vouchers. I decided to start my own card and have lost over $2000 in just 2 months and still have not received one coupon in the mail. When I call to ask someone why I have yet to be rewarded they tell me I do not spend enough. I feel like that's all I do is spend. The payouts are outrageous! This is the only place I know that you can spend $500 in a penny slot machine and not get one bonus game. For two people that go as often as we do you would think we would hit something sooner or later. The machines do not pay! I got $100 slot voucher for Ceasars Casino in AC and I was only there twice. I get Philly Parx Casino slot dollars and I barly go there. Why is it that those casinos can give but Harrahs can't? The payouts in AC are great! The payouts at Parx are fair. We really only go to Harrahs because it is so local. The people there are rude and will plow over you to get onto a machine even though you were waiting to get on. Many people sit on machines and do not play but won't let you sit down to play. The staff there thanks people as they are leaving. They actually thank people for losing their money. The food in the Diamond Lounge is terrible. It's free so I guess you can't really complain. Overall, I have to say that we have not left Harrahs Casino Chester happy since we started gambling there. Don't waste your time and money!

I went to Harrahs Chester, PA last night, Thursday December 31, 2009 around 12:10am. All the slot machines, cannot accepted the promotional coupon that we received in mail. It was so hectic in the casino, the line in the cashier was so long and crazy.

Most of the Harrahs's Chester employees can not handle that situation and really have bad attitudes with customers. I believe this is kind of like a scam, we received the coupon but couldn't used it. Be careful...