Slots are incredibly tight. They charge for drinks while you play. The buffet is horrible. You'll be incredibly lucky to find a blackjack or craps table with less than a $25 minimum. There is no hotel. The poker room comps you 70 cents per hour played. Most AC casinos comp you between $2 and $3. That is in spite of the fact that they rake $5 per hand compared to the $4 a hand in AC. There is one interesting aspect of the place though. If you park in one of the upper levels of the garage and get there at the right time, you can look over the wall and see the convicts out in the yard of the prison next door.

The ONLY good thing about this dump is the fact that there are a lot of bad poker players there. To give you an idea of how bad this place is, I've gone there to play poker 18 times. I've had 14 winning sessions, 3 losing sessions and 1 even session. In spite of that financial success I will never go back there again.

Do not waste your money here. When they first opened I won a couple of jackpots. All they do is take your money on the slots. They are very pathetic. 2.00 bonuses after playing hundreds of dollars. The service is awful. You never see a waitress. They don't keep the food places open and you have to stand in a horrendous line at the cafe and none of the staff acts friendly. I am a diamond member and nobody cares. There are no giveaways. The location is horrible and I have stopped gambling there all together. It's bad.

Where do I begin? the food! Lousy - the best things are the wings and ice cream! I went to the buffet and got sick, went to the Diamond lounge and got really sick...so now I just eat at Mickey D's down the road before I gamble.

If you go before 2pm be ready to swerve to avoid the canes and wheelchairs...senior citizen city! And they feel as if you the player owe them something. An older lady argued with me over a cashman machine. She claimed she put her check in it and i owed her at least 100 bucks. I hated to call security on her.. In the evening I see a good deal of young gamblers so it's good.

Customer service isn't that great the ladies at the Rewards Center always like to talk and make the customers wait until they're done. The only positives are the cocktail waitresses, nice eye candy and always ask if you need anything.

Diamond club needs much improvement with food and environment. They act as if it's special and exciting>>>>>NOT

I'll just drive to AC from now on... because these slots are just as tight as it can get. I put $300 in a machine and got 40 bucks on the bonus.

If it weren't for the cove restaurant and the nice attendants at valet parking this place would be a total loss.
The diamond club is the worst. food is horrible. The waitresses are very attentive and sociable. I am a Player, I averaged 90,000
point total last year, and after calling for a host or hostess, I was told I "didn't have one", what a disgrace. I live about 15 minutes away and still think twice about going, but still go. Hopefully, they will rectify these problems. The payout figures are reasonable, but I cant see any good results from my play.

This place is bad lately. The slots are so tight...always feel I will lose there. The dining establishments are pretty bad, except for the Cove restaurant. Totally different than parx casino up in the northeast. I only go any more because they send me coupons and i'm a seven stars player. Can't wait until the casino in valley forge opens as i'll never go back to Harrah's Chester.