Harrah's Chester (aka Philadelphia) used to be a somewhat decent place to gamble, but not of late. The clientele is super sketchy...crowded with locals that look like they could use a good bath, are rude and ignorant (tying up several machines and not really playing), and lack civilization skills that would make for a more pleasant experience. Now, you could overlook that, if the slots weren't so tight, but that's not the case. We have been going every Sat. night for over a year now and very RARELY win. You could overlook that as well, if you could get a decent meal or a free drink, but one of the main restaurants is being redone so you're relegated to the awful buffet or the super crowded pizza shop! I'm done!!!!!

Harrahs Chester Diamond Club charges money for drinks. Run out of shrimp cocktail 20 minutes after opening. It is really bad! I ordered two drinks and was handed a receipt to pay $12. They open at 3:00 PM and I got in line for the food at 3:20 PM. The guy in front of me asked for more shrimp and the server removed the bowl for the shrimps and told him that there was no more. We spent a lot money at Harrah’s casinos all around U.S. and just last year they made it so you will need to have a 1,000 tier more at 11,000 points to get the Diamond card. We played all year and our Win / Loss Statement shows a loss of over $11,000 in 2011. My point is that after we lost so much money at Harrah’s casinos and we give them our business and then they treated us badly. My advice is if you are going to a casino stay away from Harrah’s brand casinos that includes Caesars, Bally’s, Flamingo, Imperial Palace, Paris, Rio, Horseshoe, and Showboat.

Harrah's Chester Diamond Club charges money for drinks. The drinks are too expensive especially after you lost all your money to the tight slot machines. All the other Diamond Clubs offer free drinks for its members. At Harrah’s Chester the drinks on the casino floor are free. The Diamond Club is in the casino but they are being cheap. The Temptation Buffet used to be great but now the food is bad and the workers there don’t care! The cooks told me that Harrah’s won’t allow them to get the food they used to get because of cut back on the budget. They got the nerves to charge a lot more for the buffet but spend a lot less on what you paid for. It makes no sense!

never go here. I had a horrible experience here. Bad food, dirty, area is bad, service is horrible. I am a diamond player and ran into the Main manager of the casino and he was rude to me. I went to Harrah's for 12 years and I just called my family that are card members to never go to any Harrah's properties again.

Flew into Philly for the weekend to check out their casinos. Of the three in the area (Parx, Sugar House, Harrah's), I liked this one the best. It has a decent sized poker room on the 2nd level, which was enjoyable to play in. On the upper level, there are tons of slot machines (which I rarely play), table games, restaurants, and the buffet. One nice comp they had was if you played anything (except poker) for 30 minutes, you got a free buffet once per day. I am generally not a fan of buffets, but this one wasn't bad -- especially considering it was "free". I found a nickel "Jacks or Better" video poker machine (which had a horrible pay table of 6/5), but I played a nickel at a time for 30 minutes. At the end of the session, I was down 50 cents. So, that is what the buffet cost me. As for beverage service, you could order beverages right there on the slot machine electronically. If all you wanted was a soda, there were a few soda machines placed along the walls, which you could access for free. I had a great time here, and will gladly return. It was certainly better than driving all the way out to Atlantic City and back when you're only in town for an overnight trip.