Review Detail

Run, don't walk, away!
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
Beverage service, while on the floor, is hit or miss-usually a miss. Slot games are old which I could tolerate if the service were not so horrid. Not a smiling face among the workers. Bar is staffed with uncaring people, player's club is staffed with people who cannot for the life of them figure out who should be next, restaurants are empty and when I approached I was told there would be a ten minute wait. What happened to "The Better People Place?" And, really, Philadelphia. Are you afraid to call it as it really is-Chester. What, the prison doesn't bother you but the name, Chester does? Harrah's AC is dying, this place should be on its way out, Harrah's Las Vegas is a dump..thank God for Tahoe-now there are friendly people who care about your experience. You could take a few lessons from Station Casinos, especially The Red Rock.
K
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