Wildhorse Resort & Casino

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2.6 (12)
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12 reviews
 
8%
 
8%
 
42%
 
17%
 
25%
Overall rating
 
2.6
Slots
 
2.4(12)
Table Games
 
1.9(10)
Customer Service
 
3.1(12)
Player's Club
 
2.8(12)
Gaming Atmosphere
 
2.5(12)
Amenities or Hotel
 
2.6(10)
Food & Drink
 
2.6(12)
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12 results - showing 1 - 5
1 2 3
Ordering
First and last visit
(Updated: March 23, 2012)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
My wife and I go to Jackpot NV once a year for vacation. We decided we would try Wildhorse casino this year as a change from the usual. For the reasons noted below, we will not be returning:

The reservations we made were for a courtyard standard room with one king bed. They put us in a room with 2 queen beds.

We told them we were bringing our small chiguagua with us. They said that would be OK. But did not mention that the rooms would be an extra 10 bucks a night and a 200 dollar pet deposit...which is no big deal except for the fact we were not informed by them of this until we were checking in. This info is also nowhere to be found on their website either.

You can't drink a beer while you gamble because the Indian reservation is a dry reservation. You can only drink inside the wildfire sports bar, if you feel like paying for overpriced drinks that should be free. That was the deal breaker for me and my wife. When we go to Jackpot we get all our drinks for free at all the casinos while we are gambling which is a big comp in my eyes. It defrays the cost of the vacation and frees up more of my money to gamble with. The Wildhorse would double or even triple the amount of visitors to their casino if they would take a lesson from Nevada casinos and give free drinks to the people who are gambling. This info is also nowhere to be found on their website either.

The food was average at best and expensive for what you get.

Overall a very boring and costly experience!
D
Comments (2) | Was this review helpful? 8 0
Slots way too tight.
Overall rating
 
3.0
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
5.0
Excellent buffet, small but plenty of variety. Delicious steak and desserts. Slots way too tight. Wish there were more penny machines other than video one. Would go back but not if it is out of our way. RV park is great and well worth the money.
B
Comments (1) | Was this review helpful? 6 0
Tough to Win Here
(Updated: June 09, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This casino is the closest to us we play slots, my husband used to play cards. We go once a week and lose EVERY WEEK!! ugh since they opened we won 4 times it's getting to the point where we are thinking of saving our money and going to Spokane once a month at least we can have a better chance of at least breaking even. They won't even give us a break on the room rates we spend 300.00 a week OMG!! no wonder they can afford to add more space!
R
Comments (3) | Was this review helpful? 4 3
Awesome
Overall rating
 
4.7
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Wildhorse...........Very nice........we always enjoy stopping in for the Seafood Buffet on Thursday Nights :)
D
Comments (0) | Was this review helpful? 2 0
Reply to previous comment
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0


Never been here...just doing some research. Saw the comment about how they won't pay if you hurt yourself in the casino....wanted to reply to that:



I don't know the circumstances of your fall, but as a general rule of thumb...you don't get compensated for your clumsiness UNLESS the establishment did something negligent (like left a huge pool of water on a tile floor, debris on the floor that couldn't be avoided, etc). If you hurt yourself by tripping on a stair that is secure, that's your problem.



They should not have to pay for a doctor or an ambulance. Otherwise anyone who sustains an injury to themselves through no fault of the casino will get free medical/hospitalization. That's a fast way to put your casino out of business.



It's only when they are negligent that they are compelled to pay for your medical expenses. If they were negligent and they still aren't paying...appeal to their particular tribe.



I'm not sure what laws apply to Indian casinos with regard to liability, but if approached reasonably and to the right people, you may be able to recoup some of your expenses if the injury was attributable to their negligence.



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A
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