Chinook Winds Casino Resort

Chinook Winds Casino Resort

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1.9 (31)
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15 reviews with 1 stars
31 reviews
 
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6%
 
32%
 
48%
Overall rating
 
1.9
Slots
 
1.8(31)
Table Games
 
1.9(27)
Customer Service
 
2.0(31)
Player's Club
 
2.0(31)
Gaming Atmosphere
 
2.0(31)
Amenities or Hotel
 
1.7(25)
Food & Drink
 
1.8(31)
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Player's Club
Gaming Atmosphere
Amenities or Hotel
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Comments
15 results - showing 1 - 5
1 2 3
Ordering
Spectacularly awful
(Updated: June 07, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Parked our RV up for the night to discover that we were required to obtain credits on a loyalty card to earn our parking spot. After one of the most appalling (and certainly the most over-priced) meals of my life, we could not find a single staff member who could explain clearly how we could do this. The environment was smokey,dirty and devoid of any charm. My wife, who is the toughest person I know, was almost reduced to tears. I offered to pay for the parking spot just to get the hell out of there, but even this offer wasn't accepted. By far the low point of our otherwise wonderful trip to the US!
CB
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not so good
(Updated: April 20, 2017)
Overall rating
 
1.4
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I was not happy with Las Vegas 6 months ago because of the high prices rude attitude of employees and way over crowed. but Vegas tops Lincoln city Chinook winds , I don't mind dumping a few hundred at a chance to win and have some fun , the staff were very rude , the drinks expensive not included with gambling, no free beer or drinks here, and no slot pay off , I dont expect to win but at least give us something for our money , they don't even try. never again will I wast my time and money at this place. the state slots are better and so is the beer. 
MR
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Casino has no customer service attitude
(Updated: October 15, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
First of all I won $90 and I still say that they are ripping people off. The attitude is this is our building and we run the show. Total dicks to even big paying customers. The high stakes room is smaller than a Starbucks. The $$ is being put away and more property is being bought ???? Are we not controlling the payout $$$ must be the state gets $$$ so they are happy happy happy while us hardworking adults hand it right to them.  
G
Comments (0) | Was this review helpful? 1 2
Sucks real bad
(Updated: October 02, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
You will get a higher return on your money by setting your money on fire. Avoid all food in the casino unless you enjoy explosive hershey squirts. The air turns over about once a day so you will be coughing up bloody sputum after a few hours. Generally an attitude of total apathy to patronizing insincerety by most employees. Save your money for Vegas or Tunica. You will lose your shirt at Chinook Winds Casino.
JC
Comments (0) | Was this review helpful? 3 1
Never Going Back
(Updated: February 04, 2016)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Living near Portland, this casino is just over an hour away. Yet I've only been there a few times. Food was crappy, decor shabby, and slots didn't pay out very often.

Last trip, about 2 yrs ago, I booked a room with plans to do my gambling in the wee hours, but the folks in the next room were partying -very noisy - so by 10 pm I'd had enough so I went to the desk to cancel. They wouldn't refund my money, even tho I hadn't slept or ?? yet, so I left in a lousy mood.

I called the manager after I got home, to re-cap my experience and complain, and he said, in so many words, tough s***. So I mailed back their club card and told them where to shove it, and haven't been back since.

Heck, Spirit Mountain Casino is right along the same highway, so that's where I go now.
J
Comments (0) | Was this review helpful? 1 1
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