This place needs help with how to keep members happy. My sister and I are elite members, but it has been totally not worth it. We have started going to other casinos. The bonus pay they send have been ridiculous low with all the money we spent. We never win in their promotions they have. We have gotten better service in Las Vegas casinos then this place! The hotel is mediocre and has nothing on the Vegas style hotels. The place smells of smoke that hurts your throat, and the non smoking room doesn't have all the games to play. The buffet taste like garbage, and the other restaurants taste mediocre. Only was going here because casino was close, but rather travel farther to a casino that offer better promotions and pay out. Winstar has been really stingy with bonus play and payouts. Just ask other elite members where their going. I'm sure they will tell you they are traveling to other casinos too. Winstar you need to do better! Your losing money being tight!
Slots are the worst, the beverage stations are always dirty.do not eat, and I Repeat Do not eat at THE BUFFET IT SUCKS! You canâ€™t find a waitress anywhere! DI NOG GET A PLAYERS CARD, the comps suck!!! ITS OVER RATED!!!!!!
I have been going to WinStar since. The place was a tent.. every single night you can sit there and play our machine and you would win a jackpot eventually you would have so much fun but now WinStar World Casino and its tribe have become greedy they have gotten very skilled at cheating the customers especially in slots everything is supposed to be done in a bingo pattern but if I were to go video tape what I see today I could tell you I can put at least $100 in a machine and not even get anything out of it not even so much as a cherry that goes in a shutdown mode it will show you the bingo patterns but will give you nothing for either one of them how could they say that they have to do a bingo pattern and that it pays on this certain Bingo pattern but when you see the Bingo pattern it doesn't pay. That is because they have gotten so skilled at cheating the consumer I have thought about this hard and long I've decided to do a class action lawsuit against WinStar on fraudulence
I have been going to the Winstar for years .But after a visit last night I am done with them. The table games are so obviously rigged.The shufflemasters are set to give the dealers winning hand after winning hand. There for 3 hours and absolutely no one at the table won a decent hand. Dealer just kept bad beating all the players. I started talking to the other folks and they were all in agreement.Winstar has resorted to cheating their customers on a grand scale. It's bad enough you have to pay to play 50 cents a hand.But now they don't even bother giving you a reach around before screwing you . I used to see high rollers betting $50 per spot on ultimate hold-em.Not anymore.Even the dealers said those people are long gone. I think it's time the state or federal government stepped in a checked these games and slots.Just because they are on Indian land shouldn't give them the right to steal. Forget comps,no free drinks and they use unfiltered tap water in their soft drinks.Anything to save a buck while raking in millions upon millions .Ask for a comped dinner at the buffet or Toby keiths and they will essentially laugh at you.
Every time I go to WinStar and play Slots I lose. I figured it was just me until ask others how they been doing. Never find anybody who says they are winning. this casino is a money trap. Believe the machines rigged and are conttroled by the Casino. Lost a lot of money there slot machines are tight really tight. Called the world's largest casino for reason built on The Backs of hard working Americans. The WORST casino I've ever played. AVOID!!!!