WinStar World Casino and Resort

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2.5 (98)
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24 reviews with 2 stars
98 reviews
 
7%
 
18%
 
27%
 
24%
 
23%
Overall rating
 
2.5
Slots
 
2.4(98)
Table Games
 
2.0(74)
Customer Service
 
2.5(98)
Player's Club
 
2.3(98)
Gaming Atmosphere
 
3.1(98)
Amenities or Hotel
 
2.7(83)
Food & Drink
 
2.7(98)
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24 results - showing 21 - 24
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Rip Off
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
Win-Star used to be fun! You could go in and win, lately you might just as well hand them your money when you walk in! The VGT machines hardly ever turn red and give you free spins, and when they do, you had better get off even if you win $20, because they will take it all back right down to nothing.

I'm very disappointed in the fact that you can't win like you used to! No big wins on the higher denominations either. Sad, for they are going to lose their regulars and truly they are only cheating themselves. If they thought about it, most people stay and play back what they have won, but hell why even go when you know you are going to lose!
L
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Save Your Money - Go East
Overall rating
 
1.9
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0
Casino is dark and smoke filled. Lots of chain smoking...sweat suits, etc...

Limited number of tables open. The 50-cent ante for every freaking hand sucks. Talk about ruining your odds right off the bat. Paying for every hand of BJ is ridiculous. Paying $40-$50 an hour to play. Most BJ tables have the card machines that they keep feeding after every hand.
Drinks are not free.

Most of the business is slot machines. Rows and rows of people pumping the machines full of their money. No roulette, no craps. I would rather head to Bossier City than pay to play and pay for drinks.

TEXAS - please bring casinos to Texas and keep money in our State !!!
RS
Comments (0) | Was this review helpful? 7 1
CASINO DOWNHILL
Overall rating
 
1.9
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
3 or 4 years ago, I would have told you Winstar is the place to go. They are now too big and payouts are extremely poor. I have watched people drop $300 and $400 in a machine and don't get any payback. They have changed too much.

The casino is much larger and nice looking, but if you are looking to win some money, you might better stay away from there. Every time a machine hits a jackpot, they turn off the machine and make it not payable.

Management is awful. Drink service is very poor. Some drink servers, if you do not want beer, they will take your order but won't bring it back. Winstar made me forget about Shreveport, but by the same token, they are making me go back to Shreveport. I wish Texas would get a casino and Winstar would fall to pieces.
FD
Comments (0) | Was this review helpful? 9 0
Dissapointed in payouts on slots
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0


Since Winstar has gotten so large, the slot payouts are horrible. Yes, they are into making money, but when you put $100 in a machine and get (maybe) $5 or $10 these are not acceptable payouts.



I walked around the casino and very, very few machines had much money on them at all. If they don't payout some, how can customers keep playing? Very few bells going off even when the place is crowded.



If you want to have a great time AND have a better chance at leaving with some money, CHOCTAW is the place to go. It's smaller and the payouts and JACKPOTS are alot better.



Winstar has gotten too large, and they have too big of an overhead, plus BEING GREEDY WITH PAYOUTS. Its' worth the extra drive to Choctaw to have more fun, and have a chance to play the slots for a longer time. Thanks.



?

M
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