WinStar World Casino and Resort

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2.5 (98)
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24 reviews with 2 stars
98 reviews
 
7%
 
18%
 
27%
 
24%
 
23%
Overall rating
 
2.5
Slots
 
2.4(98)
Table Games
 
2.0(74)
Customer Service
 
2.5(98)
Player's Club
 
2.3(98)
Gaming Atmosphere
 
3.1(98)
Amenities or Hotel
 
2.7(83)
Food & Drink
 
2.7(98)
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24 results - showing 11 - 15
1 2 3 4 5
Ordering
NO MORE
(Updated: May 07, 2014)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Save your money go to Vegas, These people at WinStar are terrible
GD
Comments (0) | Was this review helpful? 17 3
No room comps
(Updated: January 07, 2014)
Overall rating
 
2.3
Slots
 
4.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
Me and my wife, have been going to Winstar to play ever since it use to look like a green balloon tent. We use to be regulars at Bossier City LA. and could get a room Comp, in just about all the casinos over there. My wife loves going to Winstar, but got very disappointed with their room comps, as much as we play over there she recently called to ask if we could get a comp over night stay. That was a big negative they wanted to charge us $159.99 with our play. That is ridiculous for one night stay for players who play there every Friday night for years.
L
Comments (2) | Was this review helpful? 8 2
Winstar pure greed !
(Updated: January 13, 2013)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
We have given that patron robber a chance several times , but shall never go back . I used to think the American Indians had lots of character , but that wonderful trait has somehow vanished . I never thought I would see my people ( I am mostly American Indian ) fall to this level of greed and mistreatment of our fellow man . It is heartbreaking to see all of the people going to Winstar with some
" hope " and leaving with nothing but disappointment . It should be closed down by losing all of the public support until they can face reality and share as they should . I have heard that they have purchased Diamond Jacks Casino in Shreveport which we have frequented for years . We shall probably bring those visits to a halt now as well . To all " hopeful " patrons --Stay Away Stay Away Stay Away ! We can collectively shut them down and we should as a public service !!!
JR
Comments (0) | Was this review helpful? 22 2
Tough to win here now
(Updated: August 29, 2012)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
I have been going to winstar for about 5 years and have had a great time every time until this last year. overall for last year i walked away 3000.00 ahead. However, i have lost 8 times that amount in only 8 months. There payOff has dissapeared... the machine might give you 200 but only after youve lost 4-500. I had an envelope with 900.00 left in it and as i was walking to the hotel room, the envelope came out of my pocket. This was my fault of course but, everytime i look up... Im constantly reminded that Im being watched by thousands of cameras... So, I ran to the secuirty office and talked to the supervisor... i showed him the exact places I had been so he could pull the cameras up and see what happened with the money. about 2 hours later... He notified me that he would keep checking it out but couldnt find anything. Then... i found out that he closed out his report and that it couldnt be found. Thats funny... especially considering how observant there attendants are to how you play on there machines and such...

I guess that with all the loosing just kind of hit me wrong... They have stopped sending as much complimentary cards in the mail...

on this trip... playing quarter machines, I quickly lost over 400.00
On the dollar machines,,, I lost 500.00 in about 30 minutes
and on the other machines.. I lost about 1400
if your going to play for a long period... Only bet 1 line at one penny and hope that you havent gone through a 20 with in 20 minutes
This place has gotten very rediculous and quite tight... If you happen to pass by... You might notice the new hotel and constant growth of everything from the inside to the out. none of this would be possible without money... Your money and mine is Building this soon to be... largest US Casino.
Also, I did read several of these reviews and the few that are positive, look like they were written by the winstar publicity department.
JB
Comments (0) | Was this review helpful? 34 1
Not a good casino
(Updated: July 15, 2011)
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
5.0
Food & Drink
 
1.0
This casino has the tightest slots I have ever seen. I don't like Choctaw either but it is 10,000 times better than this place. The hotel is great, the food at the Firehouse grill is sub par, but the slots are bad. I will never, never, never go back to WinStar. PLEASE TEXAS pass a bill to allow gambling and let's make big flea markets out of WinStar and Choctaw.
R
Comments (0) | Was this review helpful? 19 1
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