I’ve read numerous comments from mostly locals trashing Riverwind. I live In the Texas Panhandle, and I come to Riverwind about once a month or every other month. I’ve had good trips where I won big, and others where I haven’t. That’s life when it comes to casino gaming. There about 10-12 machines I play when I go. I don’t seem to notice a difference in frequency of bonuses being awarded. The rooms are still very nice and clean. The bar staff is excellent, and everyone else on the staff that I have encountered has been very nice and helpful. Chips & Ales still has very good food. The Willows buffet has declined some, but it’s still not bad. I have noticed less cars in the parking lot over the last few years, and I’m sure it’s a combination of locals maybe not winning as much as well as the declining oil economy. I will still continue to go as long as they continue to send free room vouchers, and even if they don’t. Maybe not as often lol.
I go to Riverwind every now and then and then sometimes quite a bit. I have won big several times. I did win a progressive jackpot for $21,714.37, and for that, I invested $127. I have also won several jackpots for Royal Reels, actually winning 2 in one day. Last week, I did win $938 (started only with $20). I've won several thousand dollars from the poker machines.
It's a decent place to play. I do like the security. If some guy sits down next to me and tries to hassle me, etc., security is right on the ball and comes and investigates. As a single woman who brings about a lot of unwanted "male attention," especially if I am winning big, security will show up after about 5 minutes or so of the guy pestering me. I like that. They will also escort you out to your car anytime you desire--just ask. I do feel safe at that casino.
There are times when I win so-so, times when I win good, and times when I really don't win anything at all. However, I can say that certain machines are known for higher payouts than others. The trick is to find which ones pay out and then make note of the serial number of the machine. Riverwind constantly changes the location of such machines.
Food is so-so, especially at the buffet, which is more like an all-you-can-stomach food trough. Soft drinks, coffee, and hot cocoa are free. I don't drink alcohol, so I don't know about that aspect. They do have a gift shop whereby you can buy smokes at a discounted rate.
They have changed their player club benefits too. I just got two cards in the mail from them this week. I've got 2 free buffets (from the food trough), a free night's stay at the hotel, and $75 in play after earning 20 bonus points on card (roughly $100). I also get invited to private by-invitation-only parties they hold.
I have always been treated courteously by all the staff and have not found the people to be rude at all as some others have touted. But I, too, always treat others courteously and that seems to be reciprocated in kind--at least by those at this casino.
I visited this casino for the first time during Thanksgiving weekend in 2006 and it was great. My sister and I had a very good time.
It is a huge casino and it has many machines, so there is no wait to play and it's not very crowded. One area was in the back and my sister and I had a great time going from slot machine to slot machine.
We won a little, but we stayed so long we played most of it back. We were there until 6 am.