Ridiculous Slot play. What a shame ! 

Most of the casino is okay. Very few slots you win good. But I DO NOT RECOMMEND their restaurants, especially Johnny Rockets. Me and 3 of my girlfriends sat down and ordered food and were just talking among ourselves, and all of a sudden security came and told us the manager wanted us to leave. And they didn’t really have a reason. They just said she said we were being too loud but we weren’t. We asked to speak to the manager and they said she won’t come talk to us. I’ve been a manager before, you do NOT ignore your customers. If they felt like we were disturbing other guests, which we weren’t, they could’ve came and talk to us nicely and let us know to quiet down a little but nobody even came to us and give us a warning. All we got was two security guys coming up to us after we had already ordered our food, and said we had to leave. So we didn’t get any food and we didn’t get a good reason why they wanted us out. We did not do anything wrong and only mind our own business. And we still didn’t get a chance to talk to the manager. She would NOT come talk to us. This was dealt really poorly and unprofessional. They definitely need better management in the Johnny Rocket’s restaurant. We will definitely no go back to support them. Obviously they did not want our money and support. 

We place a ticket for $102 into a machine that did not show the credit, Service called, we are cross examined and treated like dirt, remember now I have a family of 4 three are VIP's who have spent thousands over the last few years at river Spirit. When we were accused of lying about putting the ticket in the machine, we asked to have security view the surveillance video (which they have at every machine)we were suddenly told we would be escorted out of the casino. Told by a large female security guard "Don't Come Back" I will never spend another cent at River Spirit, that will tally to thousands of VIP dollars for not only 4 family members, but, several friends who are high stakes players. River Spirit Casino has not earned our loyalty any longer. They need to train their customer service and security personnel to treat customers with respect. If you read other reviews you will see only negative. I will take my business to another casino, and tell everyone I encounter how bad a failing enterprise River Spirit really is.........seriously disappointed. 

Stay away unless you have money to burn tight no pay out machines house players no wonder creek casinos are 82 million in the red if you like to donate your money put up with rude employees the smell loud crack heads this is your kind of place.dont believe me set put front see how fast people come and go with a sad face or how many are smilin take my advice buy scracth off tickets find a new hobby or help them get that 82 milliom dollar debt paid off drop me a email with ypur thoughts

Worst place ever. Everytime they have drawings at night the machines are turned off you cannot win. Monday nights and Thursday nights I know for a fact the machines are turned off. Do not go there they are terrible. They set the machines so they will not pay out....

I been there every morning if I got money no matter how much 10-2000 I play on slots and always lose I keep try everymachine for month I lost all what I got my life also every year nothing left on me only debts from the bank and taxes idk what to do I just want some luck win some money back to pay bill and pay back to someone I own money for I hate mylife I'm broke all the time wish never known the casino ?

Been going here for 4 years live close but started to go else where. Not paying for a long time now. Food way over priced.

First time here. Enjoyed both bars and the music. But the casino security accuses and sentences. A friend sat down at a machine that had money still on it. No one came back to claim. Two hours later 5 casino security staff, find my friend, take her out of the bar to question her. She explained and that she didn't know that was against rules. They didn't care. They were taking her to a room to question her and would not let anyone with her. I was told I had gangster face because I didn't want theme to take her by herself. A female police was aggressive to her. I can't imagine how scared she was!! This was the most horrible experience. Would never happen at Hard Rock. People should no this could happen to you. 

I was sent a voucher for complementary tickets to Alan Jackson so I called and reserved our tickets, was told I was all set and could pick up tickets at will call, waited in line for an hour and then was told there were no comp tickets, I took the night off work and rented a hotel room for this and was treated horribly, been to many concerts at the hard Rock and never had any problems, I will not be back!!!

I played on a machine and cashed out at $70.57. I had a handful of other vouchers and kept playing at different machines. I tried to cash in the $70 voucher and it wouldn't read correctly on the cashiers scanner. After getting the run around for about 20 min I was told to call back later and they would try and find the faulty machine?? What a joke. I am a high point Infinity Level player and I just laid my card down, and the voucher, and stated I would NOT return to play ever until I got a call from THEM apologizing for my inconvenience and get my $70.57 That little bad business policy on their part will probably cost them several thousand dollars in play I WILL not come in for. I was NOT treated well and this was not handled correctly by River Spirit.