I been there every morning if I got money no matter how much 10-2000 I play on slots and always lose I keep try everymachine for month I lost all what I got my life also every year nothing left on me only debts from the bank and taxes idk what to do I just want some luck win some money back to pay bill and pay back to someone I own money for I hate mylife I'm broke all the time wish never known the casino ?
First time here. Enjoyed both bars and the music. But the casino security accuses and sentences. A friend sat down at a machine that had money still on it. No one came back to claim. Two hours later 5 casino security staff, find my friend, take her out of the bar to question her. She explained and that she didn't know that was against rules. They didn't care. They were taking her to a room to question her and would not let anyone with her. I was told I had gangster face because I didn't want theme to take her by herself. A female police was aggressive to her. I can't imagine how scared she was!! This was the most horrible experience. Would never happen at Hard Rock. People should no this could happen to you.
I was sent a voucher for complementary tickets to Alan Jackson so I called and reserved our tickets, was told I was all set and could pick up tickets at will call, waited in line for an hour and then was told there were no comp tickets, I took the night off work and rented a hotel room for this and was treated horribly, been to many concerts at the hard Rock and never had any problems, I will not be back!!!
I played on a machine and cashed out at $70.57. I had a handful of other vouchers and kept playing at different machines. I tried to cash in the $70 voucher and it wouldn't read correctly on the cashiers scanner. After getting the run around for about 20 min I was told to call back later and they would try and find the faulty machine?? What a joke. I am a high point Infinity Level player and I just laid my card down, and the voucher, and stated I would NOT return to play ever until I got a call from THEM apologizing for my inconvenience and get my $70.57 That little bad business policy on their part will probably cost them several thousand dollars in play I WILL not come in for. I was NOT treated well and this was not handled correctly by River Spirit.
