Over the last year their payouts on their VGT Slot Machines have become pathetic. They have taken the fun out of playing. I am an avid player and in the past this was a fair casino but these days the machines are set to pay the lowest amounts possible. The good part is that it is affecting their customer base. A majority of the players now are elderly people and people who look as if they can't afford to play and there are a lot of people asking for money and searching for tickets left in machines. A very poor atmosphere for players. There are more employees than players no matter what day you play. maybe they have to set the take higher in order to pay all of those employees? The employees seem to be the only people having fun in this casino.

The Chickasaw Tribe recently changed their website so people can't contact them now. Probably because of the complaints about their low payouts. That means that they are going to continue with the low payout percentages and not listen to their players concerns. That is a very arrogant way to run a business. Evidently they are making enough profit from the senior citizens that are left to play their machines. The best bet is to stay completely away from The Chickasaw Casinos and people need to war our senior citizens about these low payouts and the arrogance of The Chickasaw Tribe. They are now too good to answer questions about their underhanded practices.

This casino has fell into the gutter when it comes to playing their slot machines because their payouts suck now and have for the last 6 months. In the past you could play their red spin quarter machines for a few hours on a hundred buck with the possibility of even hitting a jackpot. Those days are over at Newcastle. Now you are lucky if you even get a red spin with any payout at all on a hundred dollars. It is like sticking your money in an empty vending machine time after time. The thrill s gone at Newcastle Casino.

Note: I have noticed over the last year that more and more people are wearing surgical mask while playing at Newcastle and I always thought it was because of the smoke. I found out the hard way that it isn't because of the smoke. The last time I played there I caught Pneumonia. So not only did I lose 200 dollars in an hour and a half the visit also cost me 500 in doctor bills to cure the infection I caught.

Nothing positive at Newcastle Casino.

Not fun anymore!!! Last night I lost $100.00 in just 15 minutes and never had a bouns of any kind (sad sad sad). I don't expect to win but I do expect to play for more than 15 minutes. I go to other casinos and can play for hours and even win from time to time but not at newcastle (sad sad sad).

Signed up for players club with husband we both had to earn 5 pts to get the $25 rewards. We both put over 60 in and only earned 2 pts each I put in 50 and he 65. We both still had 2 pts. Rip off. Reporting this to the gaming comm.