Newcastle Casino

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1.6 (36)
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36 reviews
5 stars
 
0%
 
8%
 
8%
 
14%
 
69%
Overall rating
 
1.6
Slots
 
1.5(36)
Table Games
 
1.6(19)
Customer Service
 
1.6(36)
Player's Club
 
1.5(36)
Gaming Atmosphere
 
1.6(36)
Amenities or Hotel
 
1.3(20)
Food & Drink
 
2.0(36)
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36 results - showing 1 - 5
1 2 3 4 5 6 7 8
Ordering
warning!!
(Updated: March 16, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Machines are dead and the place is filthy. If you do go wash your hands often. The only slots that are paying are the one dollar and five dollar slots and even they have small payouts. The atmosphere is terrible because nobody is winning anything.
S
Comments (0) | Was this review helpful? 18 0
Rip-off!!!
(Updated: January 23, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
What a crappy place! Do not go! A rip-off! They promise earn 10 points and get $10 reward dollars - what they don't tell you is that it takes $20 or $30 to earn a single point!!!! Then when you play the $20 and the points don't show up, they say they don't know what's wrong and refuse to help. Unfriendly staff, unhelpful. Very smoky place. We won't be back. Beware!
J
Comments (0) | Was this review helpful? 19 2
Bad Casino For Me
(Updated: April 04, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Atmosphere is terrible and slot attendants are pathetic. These days there are more employees than customers in the place. Word of the low payouts must be getting around. These people have taken the fun out of playing in their casino. One thing for sure is that you can expect to lose your money at New Castle Gaming Center. The payouts at their Riverwind Casino are the same.
G
Comments (1) | Was this review helpful? 17 0
LEGALIZED THIEFT
(Updated: March 05, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
In the past this casino was fair but in the last several months they have it set up to lose. All they do now is take. It seems to be hurting business because the seats in front of their quarter slot machines have been empty lately. The Chickasaws are on the take these days. Their Riverwind Casino is set up the same way. No fun to play dead machines and both casinos have dead machines.
S
Comments (0) | Was this review helpful? 15 0
BAD PLACE GETTING WORSE
(Updated: May 06, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This casino has been going downhill for awhile now. The machine are absolutely not paying out anything over the last few months. A total waste of money and time. My last time in the place I spent 200 dollars on quarter VTG Machines and had one hit for forty bucks and then nothing from then on. A very depressing visit. Out of my 200 dollars I had four red bonus spins that payed a few dollars and one that payed the forty dollars. My 200 dollars lasted about an hour and a half. Over the last three months it has been the same at Newcastle and my last visit was my last visit. They have taken the fun out of playing in their casino. The employee posting below talks about legitimate complaints. Bad experiences are legitimate complaints in my opinion especially when the bad experiences continue to happen.
S
Comments (0) | Was this review helpful? 14 0
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