Grifters abound I was robbed someone copped my phone stole my money and tickets. Turned my phone in though their with a heart. Security didn’t do anything. Then had a 2, different rude staff members. I turned in my platinum players card which I earned in 4 days had fun til they got ugly. MOD was no help. Security is lazy.

Friendly staff and awful payouts!

I have played at Kiowa for going on 5 years. Over the last two years I went from winning to losing a lot. They don't let you win as much and when you put $2,000 in a machine and only get back $400 something is wrong with that. Last year I won a $2,500 jackpot two times. The only thing was, I spent $6,000 first time and $3,000 the last time. Don't get me wrong I know it is a chance but when you spend thousands on spangles each week and i'm talking I go there two or three time a week something is wrong. I started going to the casino down the street from them to just get some action. I don't mind losing if I get to play a long time, but when I lose and keep putting in money, this not a good thing. Not sure how much longer I will go there. I am beginning to enjoy the other place. If it were not for the staff I would have been gone long ago.

My wife and I have gone to Kiowa since they opened but never again. The past two trips over the last year have been pitiful.
The machines basically exist to take your money and flash a few lights but not to pay out any money. We have gone through
over $1000.00 in every denomination, most $1 machines and our "big" hit has been 40 dollars. We routinely pay in Nevada and New Mexico and get enough payback to play all day but here, it is walk in, put it in, walk out. A number of our friends have noticed the same trend and it is obvious they have decided not to payback anything since they are not required to. The music is loud and is used to cover the crickets chirping as no one is winning.