Downstream Casino Resort

Downstream Casino Resort

Hot
 
3.0 (36)
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User reviews

7 reviews with 2 stars
36 reviews
 
6%
 
33%
 
28%
 
19%
 
14%
Overall rating
 
3.0
Slots
 
2.7(36)
Table Games
 
3.0(29)
Customer Service
 
2.8(36)
Player's Club
 
3.0(36)
Gaming Atmosphere
 
3.3(36)
Amenities or Hotel
 
3.3(33)
Food & Drink
 
2.7(36)
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Slots
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Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
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SLOT PAY OUT
(Updated: January 31, 2011)
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
I feel like the payout on slots has dropped over 50% in the last year or so--the odds of winning anything is very very low.
BM
Comments (0) | Was this review helpful? 8 0
Aesthetically pleasing and...nothing more.
Overall rating
 
2.2
Slots
 
3.0
Table Games
 
4.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Downstream Casino Resort is very aesthetically pleasing and they have a wide variety of both slots and table games to play...But aside from the looks, the slot machines seem very tight and the customer service is the worst I've experienced at a casino.



Pros: Immaculately clean. Wide range of slots and table games to play. Very spacious.



Cons: Terrible customer service, i.e. very few waitresses available, very few slot technicians available, the service is incredibly slow (I had to wait 25 minutes to recieve a $4 voucher), and their employees do not seem to have common certousy. Food is incredibly over-priced, especially at the cafe and there is no self-serve drink station. **NO HIGH-LIMITS ROOM, WITH SOME OF THEIR 25 DOLLAR SLOT MACHINES NEXT TO THEIR PENNY AND DOLLAR MACHINES**
AG
Comments (0) | Was this review helpful? 9 0
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