Review Detail

3.3 12
Oklahoma 4347
AMAZING!!!!
(Updated: May 23, 2013)
Overall rating
 
4.9
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
I hardly ever got to visit this casino because I lived quite a ways away, but when I moved to Lawton I was recommended by a friend to visit the casino. Me and a few of my friend decided to visit make an occasion of it and stay in the hotel after a night out at the casino. I have to say by far the best costumer service I've experienced anywhere!!! As soon as I walked in the door that greeted me very kindly and told me good luck. The table games were the first thing that caught my eye so me and my friend started our night out at the blackjack table. I had pretty good luck and so did most of my friends, but the one thing that stood out to me was the friendliness of the dealer. One of my friends is a very inexperienced card player but the dealer did everything he could to help her understand the rules and pays of the game. In the middle of playing cards we were caught off guard by the screaming coming from the craps table, apparently someone was doing very well. My friends and I decided to join in on the excitement and to no surprise the employees at the craps table were very friendly as well. After spending some time at the craps table we decided to try our luck out on the machines. Not but 2 minutes after sitting down at a row of machine one of my girls hit her very first jackpot!!! We were soon accompanied by a floor work and a security guard who were both very nice and congratulated my friend on her winnings. Soon we were greeted by a managers who was very nice and pleasant with all of us. The floor worker left to get the jackpot while the security guy kept us company and he was soooo funny!! After we were paid the floor worker and the security guard made sure if any of us needed anything and wished us good luck. The restaurant closed before we got a chance to eat but the snack bars food was alright and most of the workers were nice. We hopped back on the machines and soon after my machine has some sort of error. The same floor worker that paid our jackpot fixed my machine and she was so nice and she explained to us what had happened and wished us good luck again. My only complaint was that the drink servers were hard to find. I asked a floor worker if they could get my a drink and they said they would have to find a server and it took about 20 minutes to arrive. After that we went to our hotel rooms and any employee we saw on the way there was really nice. Great staff, casino, and hotel!
S
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