JACK Cleveland Casino

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2.4 (32)
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10 reviews with 1 stars
32 reviews
5 stars
 
0%
 
22%
 
25%
 
22%
 
31%
Overall rating
 
2.4
Slots
 
2.4(32)
Table Games
 
2.0(25)
Customer Service
 
2.6(32)
Player's Club
 
2.1(32)
Gaming Atmosphere
 
2.8(32)
Amenities or Hotel
 
2.5(19)
Food & Drink
 
2.3(32)
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10 results - showing 1 - 5
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NO MONOPOLY SLOTS!
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
No Monopoly Slots!
TB
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Jack Casino Nothing But Jacked Slots.
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Don't waste your time and money. I've visited this place 5x and never won more than $10 measly dollars on any of the slots. The casino in Northfield is no better. You leave feeling like the owner's are extremely cheap and closed fisted, compared to the casinos in Columbus and Toledo. I'm never going to Jack Casino again. This place is simply awful.
C
Comments (0) | Was this review helpful? 6 0
Worst Blackjack Experiences
(Updated: November 04, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I have gone to this casino about 15 times over the past two years and have failed to win money even a single time. I used to play blackjack at casinos across the country and have never seen odds at the tables as low as Jack Casino offers. I have won thousands at other casinos but not a single penny here. I will not return, and they should be investigated for offering odds Lower than state laws require. Plus, $10 and $15 minimum tables are too high. Vegas, Tulsa, Atlantic City, Indy, KC, and many other places all have $5 mins and some with $1 mins. This is insane. Their drink service is non existent and buffet is gross meaning in taste of food and cleanliness. Parking is super expensive, and the rewards program is that in name only. I’m just going to save money and fly to Vegas once a year or drive to the Hollywood Casino. I’m up over $3K there because the odds are fair. Sad that I can’t stay in Cleveland and have a fair shot. I don’t expect to win all the time, but statistically I cannot lose all the time either. Bye forever Jack! 
BP
Comments (0) | Was this review helpful? 7 0
Don't bother
(Updated: September 20, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Drive right on by-- don't stop. Crappy customer service and ridiculous security.
J
Comments (0) | Was this review helpful? 3 0
Rude Staff, everything broke, NEVER win.
(Updated: March 25, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Got kicked out of two sections, because "maintenance" had to be done right that second..meaning switching machines around to lose even more. Second time Big nasty security guard came over and threatened us to get off the machine. We were in the middle of free spins.. Told him that. Stood there with his arms folded acting like we were lying. Customer Service wasn't open, machine to print new cards was broke down, the cashing machines were down. Staff walking around doing nothing to control unruly guests. One lady was screaming I mean screaming you had to hear her on the other side of the room. And hitting the machine. Not worth the trip. Hard Rock MUCH better. 
J
Comments (0) | Was this review helpful? 5 0
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